Integrated Care Associate
4 days ago
Join MVP Health Care on our mission to create a healthier future for everyone. We are seeking an Integrated Care Associate who is passionate about collaboration, patient-centered care, and driving system improvement.
Why You Should Apply:
- Opportunity for career growth and advancement.
- A supportive culture that values diverse perspectives and experiences.
- Competitive compensation and a comprehensive benefits package focused on your well-being.
- Be part of a team recognized as a Best Place to Work in the NY Capital District and an Inclusive Workplace.
Qualifications:
- High School Diploma required.
- Two years of administrative office experience preferred.
- Strong interpersonal skills to effectively communicate with members, providers, and various teams.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Teams).
- Excellent verbal and written communication abilities.
- Detail-oriented with strong organizational and time management skills.
- Bilingual candidates are preferred.
- Able to work independently and manage multiple assignments.
- A mindset of curiosity to encourage innovation and growth.
- A humble approach to teamwork and collaboration.
- Dedicated to providing an exceptional customer experience in every interaction.
Your Key Responsibilities:
- Review and manage medical documentation, ensuring completeness while communicating with medical offices.
- Coordinate authorization processes for UAS Assessments with vendors.
- Engage in planning with the Case Management Team to ensure services are effectively delivered.
- Streamline administrative processes for expediting membership approvals.
- Conduct follow-ups for documentation needed to authorize services.
- Maintain an understanding of regulatory standards and compliance pertaining to LTSS.
- Manage the LTSS phone queue while prioritizing multiple tasks.
- Verify member eligibility and coordinate with the Enrollment Eligibility Team.
- Work on weekly and monthly reporting tasks with necessary follow-up.
- Support LTSS programs by performing essential case management enrollment functions.
- Conduct other duties as assigned by leadership.
- Contribute to enhancing healthcare delivery and making a difference for our customers.
Work Setting:
This position is virtual.
Pay Transparency:
MVP Health Care is dedicated to providing competitive compensation based on various factors, including location and experience. We do not inquire about current or historical salary information from candidates.
MVP's Inclusion Statement:
We are committed to nurturing a healthy workplace that embraces diversity. MVP Health Care is an equal opportunity employer, and we strive to create an environment where everyone can thrive.
Pre-employment background checks and drug testing are part of our hiring process. For accommodations during the application due to a disability, please contact our Talent team.
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