Desktop Support Technician

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **, ** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Atlanta, GA . This is a 90-day contract-to-hire opportunity. Schedule is Monday-Friday, 8:30 - 5:30 EST daily.

Duties and Responsibilities :

• Managing the day-to-day technology requirements of an office of 140+ Associates

• Desktop and laptop support (Windows & macOS)

• Microsoft 365 administration and troubleshooting, including Exchange, AD, and Intune

• ServiceNow ticketing and ITSM workflow management

• Asset and inventory management of onsite depot and remote resolution support as available

• Work with remote support tools and field service operations

  Skills and Qualifications :

• Experienced IT professional, providing comprehensive onsite desktop support across campus environments

• Skilled in inventory management, hardware and software troubleshooting and remediation, and user support for Microsoft environments using both Apple Mac, Dell, and Lenovo hardware (Windows OS, Office 365, Teams, Intune, and Active Directory)

• Demonstrates exceptional interpersonal and communication skills, ensuring positive end-user experiences and efficient issue resolution

• Agile and adaptable in both onsite and remote work settings, leveraging ServiceNow for ticket management, incident tracking, and resolution

• Proficient in remote support tools and on-premises troubleshooting to maintain seamless technology operations across multiple locations

• Strong customer service and communication abilities

• Flexible and dependable in hybrid work environments

• A+ Certification is a plus, and experience in hardware remediation

Wage Range : 

The hourly rate for this position is between $17.25 - $25.30 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit  www.compucom.com .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.