Assistant Store Manager- Ellicott City, MD
2 days ago
Do you want an opportunity to create a management style that ensures positive experiences for customers and your team?
If so, High's is looking for you to apply today
High's is seeking an experienced Assistant Store Manager who will be responsible for supporting the management of the store operation and ensure the execution of organizational objectives and initiatives to achieve the store's goals. You will be responsible for associate satisfaction, brand standards and profitability while supporting the vision of "Fast, Fresh & Friendly" exceptional customer service
Responsibilities:
- Learn all aspects of supervising the day-to-day task assignment of the store associates.
- Ensure a pleasant shopping experience for all customers. Solicit and respond to customer feedback, input, and information through various communication methods by creating an organized response plan.
- Support the management of all matters relating to associates and the store team - recruiting, hiring, training & development, coaching associate engagement and performance management.
- Ensure execution of established safety, security, quality and store operations policies, procedures, practices, and programs.
- Assist in the analysis of results and trends to leverage the store's strengths and address areas of opportunity. Ensure the execution of all plans.
- Coordinate daily assignments and activities of associates to meet the needs of the business and create a positive work environment.
- Additional duties as the business needs.
- Leadership experience in a fast-paced retail, food service or fuel environment.
- Bachelor's degree in business or related discipline preferred.
- Availability to work all shifts, weekends and holidays based on business needs.
- Ability to learn and utilize the store's computer applications.
- Must be at least 18 years old to be considered for this position.
- Retail environment with occasional exposure to working conditions including dust, extreme temperatures, and potential contact with petroleum and/or cleaning products.
- Ability to spend most of the shift standing with frequent bending and lifting.
- Commitment to maintain full store operations in all weather conditions.
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