Manager of Business Analysts

Manager of Business Analysts Location: Dallas, TX Level: Salary Division / Department: IT Reporting to position: VP, Office of the CIO Travel: N/A Be part of the growth of a new Dallas-based tech center where IT innovation directly empowers independent hardware retailers. Join us in building solutions that strengthen global businesses and shape the future of independent retail.

Learn about our upcoming Tech Center: https://www.doitbestonline.com/2025/do-it-best-and-true-value-power-technology-expansion/

About the Role: The Manager of Business Analysts leads a team of business analysts in identifying, analyzing, and improving business processes, systems, and data-driven decision-making. This role is responsible for guiding the BA team in developing requirements, supporting project delivery, and ensuring solutions align with business objectives and strategic priorities. The Manager will act as a bridge between business stakeholders, IT, and project teams, fostering collaboration, efficiency, and innovation. Key Responsibilities Leadership & Team Management

• Lead, coach, and develop a team of Business Analysts to ensure high-quality delivery, professional growth, and continuous improvement

• Establish and maintain BA methodologies, standards, and best practices across projects

• Oversee resource allocation, workload management, and performance evaluations for the BA team

Strategic Analysis & Delivery

• Partner with business and technology leaders to define project scopes, objectives, and success metrics

• Ensure business requirements are well-documented, traceable, and aligned with organizational strategy

• Oversee the creation of business cases, feasibility studies, and impact analyses to support strategic initiatives

• Support enterprise transformation initiatives through data analysis, process improvement, and solution design

Stakeholder Engagement & Communication

• Build strong relationships with stakeholders across departments to understand business needs and priorities

• Serve as the escalation point for complex analysis challenges and stakeholder alignment issues

• Communicate analytical findings, project updates, and recommendations clearly and effectively to executive audiences

Process Improvement & Governance

• Identify opportunities to optimize processes, improve efficiency, and enhance data-driven decision-making

• Implement tools, templates, and frameworks to improve BA efficiency and documentation quality

• Ensure compliance with governance, change management, and project management frameworks

• Establish a community of practice for business analysts across the organization

Qualifications Education & Experience:

• Bachelor’s degree in Business Administration, Information Systems, or related field (Master’s preferred)

• 7+ years of experience in business analysis or related roles, with at least 2–3 years in a leadership or management capacity

• Proven track record leading BAs in large-scale projects or transformation initiative

• Experience working within Agile, Waterfall, or hybrid environments

• Experience establishing and managing business analysis best practices, standards, and methodologies (e.g., IIBA BABOK®, Agile Extension, or equivalent frameworks)

Skills & Competencies:

• Strong analytical, critical thinking, and problem-solving skills

• Excellent communication, facilitation, and stakeholder management abilities

• Proficient in business process modeling, requirements management, and data analysis

• Familiarity with tools such as Azure DevOps, JIRA, Confluence, Power BI, Visio, or similar

• Demonstrated ability to drive continuous improvement and foster a collaborative team culture

Benefits available to you…

• Full insurance benefits package including Medical, Dental, & Vision

• Paid time off to foster work/life balance

• Profit sharing

• Bonus Pay opportunities

• Retirement funding opportunities

• Education reimbursement

• Health club reimbursement

• Career advancement opportunities

About True Value For more than 75 years, True Value has empowered independent retailers to become a recognized, trusted fixture on Main Streets everywhere through its iconic brand. From expansive product sets and market-customized assortments to innovative marketing programs and value-added services, True Value is the partner for all things hardware. Now part of the Do it Best Group, the world’s largest independent home improvement co-op, True Value continues to support thousands of stores globally while retaining an independent spirit, community focus, and its trusted legacy brand. For more information, visit truevaluecompany.com.