Client Access Administrator

1 week ago

Oak Brook, IL, United States Jorie AI Full time

Job Description:

The Client Access Administrator is responsible for managing and overseeing Jorie employee's access to Client's Payor portals, EMRs, and other software applications and platforms, including specialized healthcare-related portals. This role ensures that client access is secure, compliant with relevant regulations, and aligned with the service agreements.

Key Responsibilities:

  • Manage Jorie Employee's Access Credentials: Create, issue, and revoke access credentials for client payer portals, EMRs and other software applications as necessary.
  • Access Oversight: Monitor and regulate how employees access services to ensure compliance with security policies.
  • Support and Training: Serve as the primary contact for clients and Jorie Employees regarding access issues or questions. Provide training and support on how to use access systems and healthcare-related portals, ensuring clients and Jorie Employees are proficient in utilizing these platforms effectively.
  • Audit and Compliance: Regularly audit Jorie's access and activities to Client payor portals, EMRs and other software applications to ensure compliance with data protection regulations and internal policies.
  • Troubleshooting: Identify and resolve issues related to access, including technical difficulties.
  • Documentation: Maintain accurate records of access permissions, modifications, and interactions for auditing and reporting purposes.
  • Collaboration: Work closely with IT, security, healthcare compliance teams, and customer service departments to ensure a seamless and secure client experience.
Required Skills and Qualifications:
  • 3+ years' experience in healthcare access administration required.
  • Strong understanding of IT systems, cybersecurity, and healthcare IT environments.
  • Knowledge of regulatory requirements relevant to client data, access, and healthcare industry standards.
  • Excellent problem-solving and analytical skills.
  • Detail-oriented with a focus on accuracy and efficiency while multi-taking.
  • Effective communication and interpersonal skills.
  • Ability to handle sensitive information with integrity and confidentiality.

  • Regional Project Administrator

    2 weeks ago

    Oak Brook, IL, United States Geosyntec Consultants Full time

    Regional Project AdministratorPrimary Location US-CA-OaklandID 2025-4014Category AdministrationPosition Type Regular Full-TimeRemote NoAdditional Location US-CA-Los AngelesAdditional Location US-CA-Costa MesaAdditional Location US-CA-San DiegoAdditional Location US-CO-LakewoodAdditional Location US-CO-Greenwood VillageAdditional Location ...

  • Regional Project Administrator

    2 weeks ago

    Oak Brook, IL, United States Geosyntec Consultants Full time

    Regional Project AdministratorPrimary Location US-CA-OaklandID 2025-4014Category AdministrationPosition Type Regular Full-TimeRemote NoAdditional Location US-CA-Los AngelesAdditional Location US-CA-Costa MesaAdditional Location US-CA-San DiegoAdditional Location US-CO-LakewoodAdditional Location US-CO-Greenwood VillageAdditional Location ...

  • Regional Project Administrator

    4 days ago

    Oak Brook, IL, United States Geosyntec Consultants Full time

    Regional Project AdministratorPrimary Location US-CA-OaklandID 2025-4014Category AdministrationPosition Type Regular Full-TimeRemote NoAdditional Location US-CA-Los AngelesAdditional Location US-CA-Costa MesaAdditional Location US-CA-San DiegoAdditional Location US-CO-LakewoodAdditional Location US-CO-Greenwood VillageAdditional Location ...

  • Systems Administrator

    2 weeks ago

    Oak Brook, IL, United States Novipax Buyer LLC Full time

    Job Summary: The Systems & IT Administrator will manage, maintain, and support the company's IT infrastructure, applications, and security systems across office and production environments. This role collaborates with internal teams, vendors, and Managed Service Providers (MSPs) to ensure reliable, secure, and efficient technology operations, while...

  • Senior Financial Advisor

    4 days ago

    Oak Brook, IL, United States AFIN Family Wealth Management Inc Full time

    Senior Financial Advisor AFIN Family Wealth Management is a firm specializing in holistic financial planning for individuals and businesses. Our goal is to make financial planning understandable and accessible by offering personalized, hands-on service. We educate our clients about financial concepts and products, and take the mystery out of investing,...

  • Managed Services Help Desk Technician

    2 weeks ago

    Oak Brook, IL, United States Next Step Systems LTD Full time

    Managed Services Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Managed Services Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent...

  • Managed Services Help Desk Technician

    2 weeks ago

    Oak Brook, IL, United States Next Step Systems LTD Full time

    Managed Services Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Managed Services Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent...

  • Managed Services Help Desk Technician

    2 weeks ago

    Oak Brook, IL, United States Next Step Systems LTD Full time

    Managed Services Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Managed Services Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent...

  • Managed Services Help Desk Technician

    1 week ago

    Oak Brook, IL, United States Next Step Systems LTD Full time

    Managed Services Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Managed Services Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent...

  • Managed Services Help Desk Technician

    4 days ago

    Oak Brook, IL, United States Next Step Systems LTD Full time

    Managed Services Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Managed Services Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent...