Sales Associate

Join a team crafted of Virginia's top shelf talent Now seeking individuals robust of character with refreshing notes of motivation and reliability to work in one of our more than 400 retail locations across the Commonwealth. Work in a fun and spirited environment and be engaged in your community.

Our mission is to strengthen the Commonwealth through public safety, education and revenue from the responsible regulation and sale of alcoholic beverages. Our vision is to bring good spirits and excellent service to Virginia. Our values are accountability, service, integrity, and performance excellence.

Hourly rate: Statewide locations = $15.76/hr. Northern Virginia locations = $18.59/hr. This position is a wage position and is limited to 29 hours per week with no benefits, not to exceed 1500 hours per year for accurate information.

Key responsibilities:

• Learn Virginia ABC full product portfolio to provide customers with the best shopping experience and connect them to the right product(s)
• Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services
• Project a positive shopping experience and act quickly to resolve customer questions and concerns
• Checking IDs and observing customers to determine legality of sales
• Learn new technology
• Maintain store visual presentation according to Virginia ABC merchandising guidelines
• Maintain shelf stock and displays to enhance product availability
• Operate an electronic POS (point of sale) terminal including scanning equipment
• Perform accurate cashier functions and account for personal cash shortages
• Assisting customers with loading merchandise as requested
• Unload shipments and place stock within the stockroom
• Accurately assemble and verify licensee orders
• Maintain store safety standards
• Ownership of store cleanliness and assist in maintaining standards throughout the store

Job requirements:

• Applicants must be at least 21 years of age
• Ability to effectively lift and physically maneuver at least 65 lbs on a repetitive basis
• Experience working with the general public
• Ability to work a flexible schedule as business requires
• Ability to use technology applicable to the position and to complete daily responsibilities
• Experience working in a team environment requiring professional and effective communication skills
• Desire to continually develop retail sales skills and knowledge of product and services
• Strong interpersonal skills necessary for establishing customer and team relationships
• Ability to work in a fast paced, multi-tasked environment

Preferred experience and skills:

• Some working experience as a store associate or customer service representative is a plus
• Experience with electronic point of sale systems (POS) activities or scanning equipment
• Experience working in an alcohol beverage industry (i.e. liquor store, bar, vendor rep or establishment that sells alcoholic products)

Schedule requirements:

• Truck delivery days: hours may be outside of normal business hours
• Work hours may vary week to week and cannot exceed 29 hours in a single work week
• Willing to work various shifts and weekly work schedules including Saturdays, Sundays, some holidays and during inclement weather
• Inventory days: may work past midnight and/or other times when the store is normally closed

The Virginia Alcoholic Beverage Control Authority does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. All employment offers are contingent upon compliance with Form I-9 completion timeliness and confirmation of employment authorization by E-Verify and criminal history record checks are required prior to employment. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: DARS or call DARS at 800-552-5019.