Inventory Control Clerk

JOB SUMMARY:

The Inventory Control Clerk provides technical, operational, and training to users of the company's asset management software via telephone or on-site with hardware and software packages. Catalogs various makes and models of systems furniture, overseeing and ensuring the completion of relocations and installations in a timely manner and under budget.

SUPERVISORY RESPONSIBILITIES:

None

DUTIES/RESPONSIBILITIES:

• Keep abreast of new asset management products and services, software, and new releases.
• Provide end-user training for electronic inventory programs and applications for company personnel.
• Provides end-user support for all company electronic inventory systems software and hardware when needed.
• Coordinates with the transition team and customers to discuss their warehouse needs.
• Ensures customer Service Line Agreements are adhered to, including service objectives and logistics, key performance indicators, and reporting and methodology.
• Conduct a regular audit of all customers on electronic inventory.
• Understand and work with systems furniture blueprints.
• Provide accurate and detailed estimates to customers.
• Must be able to walk, lift, and carry for up to 6-10 hours daily.
• Ensures levels of service, quality of work, and completion dates are met.
• Train new Inventory Control Analysts.
• Other duties as assigned.

VALUES/COMPETENCIES

Accountability: Holding self and others accountable to meet commitments

• Follows through on commitments and makes sure others do the same
• Acts with a clear sense of ownership
• Takes personal responsibility for decisions, actions, and failures
• Establishes clear responsibilities and processes for monitoring work and measuring results
• Designs feedback loops into work

Integrity: Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and truthful
• Practices what he/she preaches
• Shows consistency between words and actions

Customer focus: Building strong customer relationships and delivering customer-centric solutions
•

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Communication: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization

• Encourages the open expression of diverse ideas and opinions

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily takes action on challenges, without unnecessary planning
• Identifies and seizes new opportunities
• Displays a can-do attitude in good and bad times
• Steps up to handle tough issues

Drives results: Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes self and helps others achieve results

REQUIRED SKILLS/ABILITIES:

• Product knowledge of manufacturers of cubicles and case goods.
• Ability to read blueprints.
• Understand the basic steps and principles of systems furniture installation.
• Project Management experience in office relocations or office furniture projects preferred
• Licenses, Certifications, and/or Registrations: Driver's license.
• Excellent organizational and leadership skills.
• Ability to work independently without direct supervision.
• Excellent communications skills, both written and oral.

• Proficient in Microsoft office.
• Ability to continuously prioritize various day-to-day job duties and make timely and accurate decisions.
• Availability for frequent evening and weekend work.

QUALIFCATIONS

Required Education:

Two-year degree in business preferred or equivalent business experience.

Required Experience:

Minimum of 0-1 years of asset management and warehouse experience.

License/Certification:

None required

PREFERRED QUALIFICATIONS

None

PHYSICAL REQUIREMENTS:

Primary Work Location:

Works in a warehouse environment.

Physical Demands:

Work is performed in a warehouse work environment. Individual has discretion in relation to walking, standing etc. May be required to be on their feet for long periods of time. Ability to lift up to 50 pounds. Must be able to use a ladder.

Why Hilldrup?

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• Be part of a company with a legacy of excellence in the moving and logistics industry.

Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Incumbents offered this position must successfully complete a background and drug test to continue with employment.

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