Front Desk Receptionsit

5 days ago

Palm Bay, FL, United States Coastal Technical Institute Full time

Benefits:

Competitive salary

Dental insurance

Opportunity for advancement

Paid time off

Vision insurance

The Front Desk / Receptionist serves as the first point of contact for students, faculty, staff, and visitors at the College. This role is responsible for managing the front desk operations, providing excellent customer service, answering inquiries, directing individuals to the appropriate departments, and supporting various administrative tasks to ensure smooth day-to-day functioning of the school.

Key Responsibilities:

Greet and assist all visitors, students, and staff in a professional and friendly manner

Answer, screen, and direct incoming phone calls and emails to the appropriate departments or personnel

Maintain the reception area, ensuring it is clean, organized, and welcoming

Schedule appointments and maintain appointment logs

Handle incoming and outgoing mail and deliveries

Assist with data entry, filing, copying, and other clerical duties as needed

Support administrative staff with special projects and event coordination

Maintain security protocols by monitoring visitor access and issuing visitor badges

Ensure confidentiality of sensitive information in compliance with College policies

Qualifications:

Proven experience in a receptionist, front desk, or customer service role, preferrable in educational setting

Proficiency with Microsoft Office Word and Excel

Excellent verbal and written communication skills

Professional demeanor and strong interpersonal skills

Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment

Strong attention to detail and organizational skills

Ability to handle confidential information with discretion

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