Team Leader
7 days ago
We are located in Downtown Austin Please copy & paste the link below to view the job description for Team Leader:
https://drive.google.com/file/d/1sY8oOtyxn5fyBfbOR1GZvRJulCcnSmMG/view?usp=sharing
THE ROLE:
Team Leaders are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day
Team Leaders at The Escape Game will encourage, challenge, serve, and empower their teammates to uphold our service and hospitality standards. The ideal TL is excited to be flexible, creative, and positive in a fast-paced environment, and they are determined to ensure every single guest and team member enjoys their experience at The Escape Game.
HOW TEAM LEADERS SERVE OUR GUESTS AND OUR TEAM
• Embodying our mission, vision, and values during every shift
• Following TEG's 4 As of Leadership
• Attitude
• Appreciation
• Adaptability
• Awareness
• Leading and communicating with a team of 4-15
• Creating a fun, positive atmosphere
• Ensuring operational excellence on shift by:
• Opening and closing the store
• Making sure games start on time
• Facilitating team member breaks
• Upholding TEG standards by redirecting and encouraging team members using "Continuous, Gracious Pressure," TEG's form of team coaching
• Addressing minor maintenance issues
• Managing cash/inventory
• Ensuring each guest has a five-star experience and leaves happy
REQUIREMENTS
• Demonstrated leadership ability with 1-2 years of experience in a guest-facing setting preferred.
• Flexible availability. This role often works nights, weekends, and/or holidays.
• Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
• Ability to stand for long periods of time (about 75-80% of your shift).
• Align with TEG's Uniform Standards.
KNOWLEDGE, SKILLS & ABILITIES
• Genuine love for serving others
• Flexible, humble, and teachable
• High capacity for creative problem solving
• Excellent discernment
• Flexible multi-tasker
• Strong interpersonal skills and emotional intelligence
• Positively influences others
• Basic computer skills
• Maintains composure in high-stress, fast-paced environments
BENEFITS FOR FULL TIME TEAM MEMBERS
- 401(k)
- 401(k) matching
- Health Insurance
- Employee discount
- Vision insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Flexible schedule
-
Team Leader
1 week ago
Austin, TX, United States H&R Block Full timeOur Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to...
-
Full-Time Team Leader
2 weeks ago
Austin, TX, United States Jenis Splendid Ice Cream LLC Full timeIn Austin, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $20.78 per hour!* *This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip average. 2025 actual customer tips may vary. In Texas, if the average hourly earnings of a Full Time Team Leaders are less than $16.50 per hour...
-
Team Leader, Design
1 day ago
Austin, TX, United States Crate and Barrel Full timeWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...
-
Commercial Cleaning Team Leader
5 days ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...
-
Commercial Cleaning Team Leader
3 days ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...
-
Commercial Cleaning Team Leader
15 hours ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...
-
Commercial Cleaning Team Leader
13 hours ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...
-
Commercial Cleaning Team Leader
13 hours ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...
-
Commercial Cleaning Team Leader
13 hours ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...
-
Commercial Cleaning Team Leader
12 hours ago
Austin, TX, United States Office Pride Full timeTeam Leader Position A team leader manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to insure the job is done according to Office Pride Standards. Team leaders will perform administrative tasks such as inventory and inspections. Team leaders act as motivators,...