Senior Benefits Specialist

Senior Benefits Specialist

Company: Norstella

Location: Remote, United States

Date Posted: Dec 8, 2025

Employment Type: Full Time

Job ID: R-1644

Description

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:

• Accelerate the drug development cycle

• Assess competition and bring the right drugs to market

• Make data driven commercial and financial decisions

• Match and recruit patients for clinical trials

• Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

The Role:

The Benefits Specialist plays a vital role within the HR team, managing and administering employee benefits programs, supporting the enrollment process, serving as a point of contact for employee inquiries, ensuring compliance with benefits regulations, and driving benefit communication and engagement. This role will support employees globally across the US, UK, Canada, and other international locations.

Responsibilities:

• Administer day-to-day benefits operations including new hire enrollments, qualifying life events, terminations, COBRA/continuation, plan changes, leave planning, and year-end/open enrollment tasks.

• Serve as the primary liaison for employees regarding benefits questions (health, dental, vision, life, disability, retirement/401k, wellness programs) and ensure timely and accurate resolution.

• Support the annual enrollment process and develop employee communication and education strategies to increase engagement.

• Maintain benefits data integrity in HRIS systems; conduct audits of enrollment data, payroll deductions, carrier invoices, and vendor contracts.

• Coordinate with vendors, brokers and consultants to manage plan renewals, negotiate service agreements and ensure cost-effectiveness and quality of services.

• Develop and execute employee communications and education materials regarding benefits offerings, wellness programs, and regulatory requirements (e.g., ACA, HIPAA, ERISA).

• Collaborate with Payroll, Finance, Legal and HR partners to ensure benefits programs are aligned with organizational strategy, budgeted appropriately, and compliant with laws and regulations.

• Monitor benefits utilization, costs and feedback; assist in analyzing trends and recommending enhancements or new initiatives to improve engagement and value.

• Ensure compliance with benefits regulations globally (e.g., ACA, ERISA, HIPAA, COBRA in the U.S., and equivalent frameworks internationally).

• And other duties as assigned

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.

• 3-5 years of experience in benefits administration in a growing/complex organization. Experience in a global or multi-jurisdiction context is a plus.

• Solid knowledge of U.S. benefits regulations (e.g., ACA, COBRA, HIPAA, ERISA) and familiarity with health, welfare, retirement benefit programs. Exposure to international benefits is a plus.

• Strong analytical and organizational skills, with attention to detail in data management, audits, and vendor/plan reviews.

• Excellent communication and interpersonal skills; ability to explain complex benefit concepts clearly to employees, HR partners and vendors.

• Proficiency with HRIS systems, benefits administration software, spreadsheets and data reporting tools.

Our Guiding Principles for success at Norstella:

01: Bold, Passionate, and Mission-First

02: Integrity, Truth, and Reality

03: Kindness, Empathy, and Grace

04: Resilience, Mettle, and Perseverance

05: Humility, Gratitude, and Learning

Benefits:

• Medical and Prescription Drug Benefits

• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

• Dental & Vision Benefits

• Basic Life and AD&D Benefits

• 401k Retirement Plan with Company Match

• Company Paid Short & Long-Term Disability

• Paid Parental Leave

• Paid Time Off & Company Holidays

The expected base salary for this position ranges from $90,000 to $99,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.