Quality Support Specialist
12 hours ago
Build Your Career with Us Competitive Pay | Stable Schedule | Career Growth Our Company: SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services. About Job: The Facility Support Specialist serves as the primary liaison between SpecialtyRx and partnered long-term care facilities. This role ensures seamless communication, timely issue resolution, and accurate data management to support the pharmacys commitment to exceptional service and patient safety. Responsibilities: Investigate and provide detailed information to Account Executive issues via Mediprocity, email, phone call, etc.Maintain accurate facility information (facility lists, backup lists, etc.)Complete Occurrence Reports on recurring issues to be evaluated by the Compliance Officer and shared with department heads.Identify trends in facility-related complaints to assist in internal pharmacy resolutions.Communicate with department heads and supervisors to assist in the delivery of specifically requested items.Handle emails and phone calls directly from facility administration and account executives.Annually update House Stock and MD lists for accuracy.Respond promptly to facility inquiries via Mediprocity, email, and phone to ensure timely issue resolution.Collaborate with Account Executives and department heads to coordinate delivery of requested medications and supplies.Track and identify patterns in facility-related concerns to assist in proactive process improvement.Maintain up-to-date facility lists, backup contacts, and other key records. Qualifications: Ohio Board of Pharmacy Pharmacy Technician license (required)Experience in Long Term Care Pharmacy and customer service preferred.Courteous and polite phone skills.Computer literate.Detail oriented and organized.Must be able to multitask.Must possess excellent verbal and written communication skills.Must be able to think critically and solve problems efficiently. Job Type: Full-time 9am-5:30pm Monday-Friday What We Offer: Competitive hourly pay (based on experience) Consistent schedules (day, evening, overnight, and weekend shifts available) Health, dental, and vision insurance Group Life Insurance and Short-Term Disability Paid time off and paid holidays 401(k) with company match Paid training and registration support Advancement opportunities (Senior Technician, Lead roles, IV training, Data Entry training) EEO Statement: SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. EO/Minorities/Females/Disabled/Veterans. Work Location: In person
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Quality Support Specialist
4 days ago
Columbus, OH, United States Specialty RX Full timeAbout the Job The Facility Support Specialist serves as the primary liaison between SpecialtyRx and partnered long-term care facilities. This role ensures seamless communication, timely issue resolution, and accurate data management to support the pharmacy's commitment to exceptional service and patient safety. Responsibilities: Investigate and provide...
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Quality Support Specialist
4 days ago
Columbus, OH, United States Specialty RX Full timeAbout the Job The Facility Support Specialist serves as the primary liaison between SpecialtyRx and partnered long-term care facilities. This role ensures seamless communication, timely issue resolution, and accurate data management to support the pharmacy's commitment to exceptional service and patient safety. Responsibilities: Investigate and provide...
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Quality Support Specialist
13 hours ago
Columbus, OH, United States Specialty RX Full timeAbout the Job The Facility Support Specialist serves as the primary liaison between SpecialtyRx and partnered long-term care facilities. This role ensures seamless communication, timely issue resolution, and accurate data management to support the pharmacy's commitment to exceptional service and patient safety. Responsibilities: Investigate and provide...
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IT Support Specialist
4 days ago
Columbus, OH, United States Proteam Solutions Full timeIT Support Specialist Job Description At UpRys, we focus on helping small businesses and nonprofits achieve their goals through people, processes, and technology. We offer expertise in finance, operations, workforce management, technology, marketing, and leadership. Our team works together to create meaningful change in a collaborative and innovative...
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IT Support Specialist
2 days ago
Columbus, OH, United States Proteam Solutions Full timeIT Support Specialist Job Description At UpRys, we focus on helping small businesses and nonprofits achieve their goals through people, processes, and technology. We offer expertise in finance, operations, workforce management, technology, marketing, and leadership. Our team works together to create meaningful change in a collaborative and innovative...
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Patient Support Specialist
6 days ago
Columbus, OH, United States PrimaryOne Health Full timeDo you want to make a difference every day? Are you passionate about providing excellent customer service and patient care? PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare. Come find your next professional home at PrimaryOne Health! WORK FOR US! PrimaryOne Health is currently...
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Patient Support Specialist
1 week ago
Columbus, OH, United States PrimaryOne Health Full timeDo you want to make a difference every day? Are you passionate about providing excellent customer service and patient care? PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare. Come find your next professional home at PrimaryOne Health! WORK FOR US! PrimaryOne Health is currently...
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Patient Support Specialist
1 week ago
Columbus, OH, United States PrimaryOne Health Full timeDo you want to make a difference every day? Are you passionate about providing excellent customer service and patient care? PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare. Come find your next professional home at PrimaryOne Health! WORK FOR US! PrimaryOne Health is currently...
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Patient Support Specialist
1 week ago
Columbus, OH, United States PrimaryOne Health Full timeJob DetailsJob Location Columbus, OH Job Category Health Care Description Do you want to make a difference every day? Are you passionate about providing excellent customer service and patient care? PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare. Come find your next professional...
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IT Support Specialist
17 hours ago
Columbus, OH, United States Columbus College of Art and Design Full timeIT Support Specialist SUMMARY OF POSITION Reporting to the Senior Director of IT, IT Architecture and Operations, The Information Technology Support Specialist (ITSS) provides technical support to faculty, staff, and students, ensuring the smooth operation of campus technology systems and equipment. This role is responsible for supporting both MacOS and...
