Housing Specialist II or III

4 days ago

Memphis, TN, United States Quadel Consulting Full time
Join Quadel and Make Housing Happen

At Quadel, we partner with public and nonprofit organizations to help housing programs reach their full potential-because everyone deserves a safe, affordable place to call home. Come help us build stronger communities, one home at a time

The Role: Housing Specialist II/III

You'll be the go-to pro for processing applications, verifying participant status, preparing documents, and keeping everything HUD-compliant. If you know your way around eligibility, leasing, re-certifications, portability, rent adjustments, and terminations-and love keeping data accurate and organized-you'll fit right in. Experience with Project-Based Voucher (PBV) or Housing Choice Voucher (HCV) programs is a big plus.

What You'll Do

  • Review applications, verifications, and documents for accuracy.

  • Determine program eligibility and maintain up-to-date participant files.

  • Provide top-notch customer service to participants, owners, applicants, and the public.

  • Enter and maintain data accurately in program systems.

  • Coordinate with supervisors, managers, inspectors, and other team members.

  • Handle all personally identifiable information (PII) with strict confidentiality.

  • Ensure all work complies with HUD regulations and nondiscrimination policies.

What We're Looking For

  • Housing Choice Voucher Specialist certification required.

  • Experience with PBV or HCV programs highly preferred.

  • 3-4 years in customer-facing roles, housing, or similar environments.

  • Strong analytical, organizational, and data management skills.

  • Comfortable managing multiple priorities in a high-volume environment.

  • Solid computer skills.

Physical & Work Environment

  • Typical office environment; occasional standing, walking, or lifting up to 50 lbs.

  • Frequent computer work, talking, and hearing required.

  • Reasonable accommodations available for individuals with disabilities.

Compliance & Contractor Info

As a federal contractor, Quadel follows the Drug-Free Workplace Act and all relevant regulations. Candidates must complete a pre-employment drug screening.

Diversity & Inclusion

Quadel is an Affirmative Action and Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. We're committed to creating a diverse and inclusive workplace where everyone belongs.

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