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Service Advisor

3 weeks ago

Garland, TX, United States East Dallas Volkswagen Full time

Service Advisor

Every employee with East Dallas Volkswagen is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team

Benefits

  • Medical, Dental, & Vision Insurance

  • Life Insurance

  • 401k

  • Paid Training - Sales & Service

  • Paid Time Off

  • Paid Vacation

  • Paid Holidays

  • Employee Discounts on products & services

  • Saturday Lunches

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.

  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance.

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen