E-Commerce Specialist
3 days ago
Ritual is a personal health brand that is raising the bar for daily wellness. Known for our best-selling, clinically backed prenatal, we create science-backed supplements with transparency at their core. We believe women deserve products they can trust, backed by real evidence-not just promises.
We started by reinventing the multivitamin with the first visible supply chain of its kind. Today, we're expanding into new categories with the same high standards that built our reputation. Hundreds of thousands trust Ritual, and we're growing fast.
Our team of 120+ scientists, creatives, and skeptics is raising the bar for women's health. We're venture-backed, based in sunny Los Angeles, and always looking for people ready to challenge the industry-and do the best work of their careers.
About the role
We are looking for a highly motivated E-commerce Specialist to join our growing Digital Product team. This role is the operational engine for the customer experience on Ritual.com, sitting at the critical intersection of brand merchandising and performance marketing execution.
You will use Shopify's CMS to curate the on-site journey, ensuring that every touchpoint from the homepage to the product page is optimized for conversion and aligned with our brand standards. You will also serve as a key partner to the Growth Marketing team, translating their channel strategy into high-performing, iterative landing pages.
This role is ideal for a self-starter with 1-3 years of experience who is passionate about e-commerce optimization, thrives in cross-functional environments, and is eager to own a high-impact area of our digital presence.
What you'll do
- On-Site Merchandising & Operations: Own the end-to-end deployment of all site content and merchandising updates on Ritual.com using the Shopify CMS. This includes product launches, promotional campaigns, and day-to-day site maintenance.
- Performance Landing Page Execution: Partner with the Growth & Retention Marketing teams to build, launch, and maintain a continuous stream of new performance marketing landing pages, ensuring they are optimized for channel needs and conversion rate.
- A/B Testing Implementation: Execute the digital product A/B testing roadmap by implementing on-site variations for core pages and landing pages based on approved experiment designs.
- Site Governance & QA: Ensure all site content is accurate, consistent, and adheres to brand and regulatory guidelines across all devices before and after launch.
- Analytics & Reporting: Monitor key on-site performance metrics (conversion rate, click-through rate, page performance) to identify opportunities for optimization.
- Self-starter: Takes ownership, moves work forward proactively, and identifies opportunities with minimal direction.
- Process-driven: Able to bring structure to ambiguity, build workflows, and refine processes as the business evolves.
- Strong communicator: Ensures clarity, alignment, and collaboration across cross-functional teams.
- Growth-minded: Embraces experimentation, is unafraid to fail fast, and iterates to improve A/B tests and on-site performance.
- Curious thinker: Digs into data, asks why certain experiences perform better than others, and seeks insights that elevate the customer journey.
- 1-3 years of professional experience in e-commerce, digital operations, merchandising, or a related role.
- Comfort working in Shopify's CMS at a high velocity, reliably launching content updates, landing pages, and merchandising changes with accuracy.
- Familiarity with A/B testing practices and tools and an understanding of how to implement test variations.
- Exceptional attention to detail and a process-oriented mindset for flawless site execution.
- Demonstrated success collaborating cross-functionally, especially with Growth Marketing, Creative, and Brand teams, to achieve shared goals.
- A proactive, data-informed approach to identifying site optimization opportunities leveraging a variety of BI tools.
#LI-Remote
Compensation
- Pay Range: $93,000 - $115,000 per year
- Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc - see our list of perks/ benefits below.
Health & Wellness
- Medical, Dental, Vision, and Life Insurance
- Healthcare & Dependent Care FSA
- Mental health support via Talkspace
- Pet insurance discount
- 10 Wellness Days per Year (Final Friday of every month)
- Free Ritual subscription during your tenure
- Annual Wellness Stipend
- Monthly wellness activities
- 401(k) Match (up to 4%)
- Equity participation through stock options
- Monthly Technology Stipend
- New Hire Work From Home Stipend
- Our gender-neutral parental leave policy provides 12 weeks of paid leave
for all team members, increasing to 20 weeks (five months) after one year of service. - Flex Time for birthing parents
- Family Planning via Maven Clinic
- Monthly Childcare Allowance
- Unlimited PTO (with a 10-day minimum to recharge)
- 11 Paid Company Holidays
- Additional company time off for holidays that fall around a weekend
- Winter Break (Christmas - New Years)
- Holiday Diversity Policy
- 2 Days to volunteer (Days of Action)
- Focus Fridays for self-development and deep work
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