Human Resources Assistant

Human Resources Assistant

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Human Resources Assistant

Salary

$46,008.00 Annually

Location

Jacksonville, FL

Job Type

Civil Service

Job Number

2026-06879

Department

EMPLOYEE SERVICES

Opening Date

12/10/2025

Closing Date

12/17/2025 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love

The Employee Services Department is actively seeking a Human Resources Assistant.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is paraprofessional work in the administration and maintenance of human resources services, programs, and systems. Work requires knowledge of the techniques, methods, and procedures used in human resources activities as well as collective bargaining agreements and pay plans which is acquired through a combination of training and on the job experience. Contacts with others require skills in understanding and influencing people which are important in the administration and maintenance of human resources services, programs, and systems. Work is semi-routine in that tasks are covered by standard practices and procedures, but some latitude is permitted to consider the most appropriate practice or procedure to follow. Work also involves differing situations requiring use of judgment in search for solutions or new applications within one's own experience. Work is performed in an office environment. Operates personal computers and standard office equipment. Physical demands consist mainly of sitting or standing at a workstation for extended periods of time, using standard office equipment on an ongoing basis, and occasionally lifting and moving light objects. Work is performed under general supervision where work assignments are varied, and the worker is permitted some latitude to set priorities subject to the superior's approval.

Examples of Work

• Reviews, researches, and processes a variety of human resources actions and advises agencies and departments of recommended disposition or necessary action.

• Establishes and maintains a complex time and attendance record system involving transactions in compliance with collective bargaining units and pay plans.

• Responds to inquiries and provides information on human resources matters and issues such as payroll and leave policies and procedures, collective bargaining agreements, and Civil Service and Personnel Rules and Regulations.

• Reviews and recommends revisions to human resources procedures.

• Establishes and maintains human resources files and associated records and systems including interfacing with payroll, benefits, pension, and other related activities.

• Audits leave and other human resources records and reports.

• Compiles data for development of recommendations, reports, charts, and spreadsheets.

• Provides technical guidance, assistance, and training to other employees on human resources matters and issues.

• Enters data into the payroll and other automated systems.

• Prepares correspondence and reports.

• Operates a personal computer utilizing word processing, spreadsheet, time and attendance system, and HRIS software applications/systems and other standard office equipment.

• Demonstrates proficiency in the City of Jacksonville’s competencies.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of rules, regulations, policies, procedures, and guidelines governing human resources activities as well as collective bargaining agreements and pay plans.

• Knowledge of payroll, time and attendance, and leave policies and procedures.

• Knowledge of the City's organization and administration.

• Knowledge of data-gathering techniques, methods, and procedures.

• Ability to conduct audits of leave and other human resources records and reports.

• Ability to research, analyze, interpret, and apply rules, regulations, policies, procedures, and guidelines governing City human resources activities as well as City collective bargaining agreements and pay plans.

• Ability to establish and maintain human resources records and files.

• Ability to perform and verify mathematical calculations.

• Ability to communicate effectively both orally and in writing.

• Ability to follow oral and written instructions.

• Ability to operate personal computers utilizing word processing, spreadsheet, time and attendance system, and HRIS software applications/systems.

• Ability to operate standard office equipment.

• Ability to establish effective working relationships.

Open Requirements/Supplemental Information

• Three years of education and/or experience in clerical support work, one year of which must include human resources related work which includes payroll data entry; establishing, auditing and maintaining personnel files, payroll records and/or leave records; and/or reviewing, researching and processing human resources forms, records, files and requests.

OTHER REQUIREMENTS:

• The probationary period for this classification is six (6) months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

03

The budgeted annual salary for this position is $46,008.00. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

• Yes

• No

04

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

05

Do you have three years of education and/or experience in clerical support work?

• Yes

• No

06

Provide a detailed description (at least 3-4 complete sentences) of your experience.

07

Indicate the organization(s) you worked for where you gained this experience.

08

Do you have one year of experience in Human Resources related work?

• Yes

• No

09

Provide a detailed description (at least 3-4 complete sentences) of your experience.

10

Indicate the organization(s) you worked for where you gained this experience.

11

Do you have at least one year of experience which includes performance of multiple human resources functions such as payroll data entry, payroll and leave record maintenance, and completing and processing human resources-related forms?

• Yes

• No

12

Provide a detailed description (at least 3-4 complete sentences) of your experience.

13

Indicate the organization(s) you worked for where you gained this experience.

14

Do you have any payroll support experience? If so, provide a detailed description (at least 3-4 complete sentences) of your experience and indicate the organization you worked for.

15

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

• No, I am not claiming veterans preference and this does not apply to me.

16

A resume is required. If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

17

This position is located in an office and is not a remote location.

• I have read and understand the above statement.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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