Business Operations Analyst
2 days ago
Job Type
Full-time
Description
CleanSlate Technology Group (CSTG) is a modern technology consulting firm transforming how organizations use Data, AI, and Cloud Modernization to fuel innovation. As a top-tier cloud partner, we design and deliver cloud-native solutions and modern data platforms that unlock the power of data, accelerate digital transformation, and enable businesses to build what's next.
We help clients break through legacy limitations, simplify complexity, and create future-ready technology foundations that inspire new possibilities. At CSTG, you'll be part of a team that empowers organizations to innovate faster, make smarter decisions, and compete boldly in a rapidly evolving digital world.
The Business Operations Analyst plays a critical role in driving CleanSlate's growth by ensuring operational excellence across sales forecasting, pipeline management, and strategic partner programs. This role combines business and sales operations expertise to deliver accurate reporting, streamlined processes, and strong collaboration between marketing, sales, and key technology partners such as AWS and Databricks.
Job Summary
Sales Forecasting & Reporting
- Own weekly, monthly, and quarterly sales forecast processes, including updates to revenue projections and pipeline metrics.
- Develop dashboards and reports tracking sales activities, pipeline health, bookings, and performance by segment, partner, and practice area.
- Support leadership in preparing monthly and quarterly revenue forecasts.
- Maintain pipeline accuracy for stages and close dates to ensure reliable forecasting.
- Manage lead flow from demand generation programs and other sources (inbound, outbound, marketing, partner referrals).
- Ensure clean data entry and consistent status updates in Salesforce, Apollo, and partner systems.
- Align with demand generation on MQL/SQL handoffs and conversion metrics.
- Partner with sales teams to maintain deal hygiene and accurate opportunity stages.
- Support operational efficiency for partner deal registration and approvals.
- Ensure the Sales team maintains the AWS ACE pipeline, ensuring all opportunities are created, updated, and closed accurately.
- Manage Databricks Deal Registrations to ensure internal alignment on shared pipeline.
- Collaborate with AWS Partner Sales Managers and Databricks Alliance managers to review join pipeline, progress and co-sell opportunities.
- Track partner influenced and other sourced revenue, prepare reports for monthly or quarterly partner reviews.
- Support funding and reporting needs related to AWS programs where needed.
- Administer CRM and sales tools (Salesforce, Apollo) to align with CleanSlate processes and partner workflows.
- Document and optimize procedures for lead flow, opportunity management, and partner registrations.
- Train new sales team members on CRM systems and partner tools.
- Bachelor's degree in Business, Marketing, or related field.
- 2-5+ years of experience in business operations, (Sales, Finance, Partner Alliance) .
- Strong analytical skills with advanced Excel and CRM reporting tools.
- Hands-on experience with Salesforce or similar CRM systems.
- Excellent attention to detail, organizational skills, and communication abilities.
- Ability to thrive in a fast-paced environment and adapt quickly.
- Understanding partner programs and deal registration workflows.
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