Part-Time Student Success Specialist- Teen

7 days ago

Ann Arbor, MI, United States Washtenaw Community College Full time
Posting Details

Posting Details (Default Section)

Posting Number:
0603747

Position Title:
Part-Time Student Success Specialist- Teen

Position is:
Part Time

Position Type:
Staff Position (Full Time/Part Time)

Department/Ofc.:
Workforce, Economic, & Community Development

Position Description:

Position Summary:

The Teen Program Student Success Specialist will provide year-round support services to students enrolled in teen programs offered through the Department of College and Career Readiness at Parkridge Community Center. The position will academic and soft skill building, social support, and ongoing case management of students. Thereby leading to student persistence, retention, high school completion and successful transition college or a career. This person will work closely with students in the program focused on establishing relationships and work on academic support plans for attainment of short and long-term academic goals. The Student Success Specialist will assess service needs regularly to assist and support efforts toward identifying academic goals, needs, and developing an individualized academic plan for each student. Primary work location is Parkridge Community Center, while some work will occur at local high schools.

Essential Job Duties and Responsibilities:
  • Manage a caseload of students and program participants, providing them with academic assistance and advising; monitor students' academic progress with check-ins, scheduled meetings, proactive outreach, and communication; respond to student questions, concerns, and needs.
  • Regular communications with students, high school staff, and parents through various means such as e-mail, phone calls, classroom visits, face-to-face, and virtual conversations.
  • Assist students in accessing support services, at school or within the community.
  • Facilitate targeted interventions and soft skill workshops, such as time management to assist students in academic goal achievement.
  • Support guest presenters with room setup and facilitation of workshop.
  • Develop and implement academic planning workshops related to academic skills and success for current students, program participants, and community members.
  • Conduct individual and group coaching & tutoring in identified content areas in-person and via remote learning technology.
  • Record notes of student interactions, referrals, resources, and interventions as applicable.
  • Initiate and coordinate creative student success programs and services to better meet the needs of students and participants.
  • Compile and provide regular reports and data to Departmental Leadership concerning student success risks and intervention support; and effective solutions where appropriate.
  • Document student and participant interactions in appropriate college systems in a timely manner.
  • Attend regularly scheduled and emergency staff meetings.
  • Promote events and activities including through the use of social media and mediums at the high school.
  • Other duties as assigned.
Hours/Schedule:

This is a part-time position working an average of 10-15 hours/week not to exceed 20 hours/week in the afternoon and events. Includes occasional weekends and daytime meetings or events.

Physical Demands:
  • The position requires long periods of sitting, standing, reading and writing, listening, and speaking.
  • Must be able to lift up to 20 pounds.
Minimum Qualifications:

Minimum Required Knowledge, Skills, and Abilities:
  • Associate degree or two or more years of college coursework completed required in Education, Social Work, Human Services, or related field; High level of energy, enthusiasm, and the ability to be innovative and creative.
  • Self-motivated with the ability to work independently with minimal supervision.
  • Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment.
  • Experience working with diverse student populations including first-generation, low-income, and underrepresented individuals.
  • Ability to properly handle confidential materials.
  • Experience with data tracking and preparing reports.
  • Strong interpersonal skills and demonstrated ability to work collaboratively as part of a team.
  • Excellent verbal and written communication skills; Proficient in use of Microsoft Office (especially Excel) and database systems.
  • Must be able to effectively manage high-stress student issues and concerns.
  • Must be comfortable with public speaking. interpersonal and writing skills to deal effectively with various college and community public.
Preferred Qualifications:

Additional Preferred Qualifications:
  • Bachelor's Degree in Education, Human Services or other related fields.


Posting Date:
10/07/2025

Closing Date:

Open Until Filled
Yes

Special Instructions to Applicants:

Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer.

Salary/Hourly Rate:
$23.79

Salary Comments:

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