Datacenter Field Engineer

Data Center Field Technician

36+ month contract

Location-Buffalo

As a Field Engineer, you will be responsible for resolving hardware and infrastructure (servers, storage, and network) issues using system analysis techniques and procedures in support of data centers.

Responsibilities:

• Analyze, troubleshoot, and resolve issues within IT infrastructure including Multi OEM Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break/fix support, including component replacement and hardware troubleshooting, while following detailed instructions.
• Able to proficiently perform clearly defined data center support tasks with remote guidance.
• Demonstrate hands-on practical knowledge of systems and procedures.
• Operational management tasks including working to resolve escalations and clearing blocking issues to enable continued delivery of datacenter support activities
• When assigned as a resident, the CE shall perform other tasks as assigned and directed by the local customer. The assigned tasks will be consistent with the specific SOW governing the site.
  

  Requirements:

• Must have a valid "Real ID" driver license, car insurance and mailing address. Must provide transportation to and from required work location at own expense.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with basic Microsoft Office products.
• Must possess written and verbal communication skills.
• Must be organized and able to document daily activities.
• Ability to maintain successful communication and working relationships with management, peers, and customers at all levels.
• Ability to work both solo and within a team structure.
  

  Experience & Education:

• High School Diploma or GED equivalent.
• A basic understanding of Storage theory, Server layout and Network concepts is a plus.
• 1-3 years of technical experience is a plus.
  

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

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