Medical Assistant II Infectious Disease

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About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more

Pre-Employment RequirementsAll new employees must complete several pre-employment requirements prior to starting. Click here to learn more

Medical Assistant II Infectious Disease
INFECTIOUS DISEASE (Billings Clinic Main Campus)
req11052

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 0.90 = 72 hours every two weeks (Non-Exempt)
Starting Wage DOE: $17.15 - 21.44

Under general supervision, the Medical Assistant II supports the delivery of patient care and treatment while also providing administrative and clerical assistance. The role involves working collaboratively with physicians, Advanced Practice Providers (APPs), Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and other healthcare staff to meet the physical, psychosocial, educational, and spiritual needs of patients and their families. The Medical Assistant II performs more complex patient care tasks compared to a Level I, including administering medications, assisting with minor procedures, and taking a more active role in patient preparation and education. This position plays a vital role in enhancing the patient care experience while ensuring the efficient functioning of the clinical environment.

Essential Job Functions
• Ensure compliance with all mandatory organizational anddepartmental standards, including those related to employee, patient safety,and job performance.
• Maintain competency in organizational, departmental, andexternal agency standards related to the environment, patient care, and safety.
• Prepare patient exam rooms, equipment, and suppliesbased on specific patient needs and examination requirements.
• Assist with patient scheduling for appointments,diagnostic tests, treatments, procedures, and surgeries. May also help withregistration and co-pay collection.
• Obtain and record patient history and vital signs,assist with minor procedures, and document in the medical record.
• Collect laboratory specimens, ensuring proper labelingand handling according to department guidelines.
• Clean and disinfect equipment per Billings Clinicinfection control protocols.
• Administer vaccines as per department guidelines andindividual leveling requirements.
• Assist physicians and APPs with minor procedures andphysical exams, such as stitch removal, application of dressings, ear lavage,and splinting.
• Administer medications, as specified in departmentguidelines, once appropriate training has been completed.
• Provide instruction to patients as directed by thephysician, APP, or in accordance with department policies and procedures.
• Answer and screen incoming telephone calls, directingthem to the appropriate nurse, physician, or APP as needed.
• Order and maintain clinical and office supplies andequipment according to department requirements.
• Maintain and update patient files, ensuringconfidentiality and compliance with HIPAA regulations.
• Compile statistical data and reports as directed bysupervisors or department leadership.
• Attend required meetings and participate in committeesas needed to support department operations.
• Work collaboratively with physicians, APPs, RNs, LPNs,and other healthcare personnel to provide comprehensive patient care.
• Support patient service needs and communicateeffectively to ensure the patient's comfort and understanding.
• Assist with service recovery as necessary, helpingresolve patient issues or concerns in a timely and professional manner.
• Participate in process improvement and risk managementactivities as directed by the department leadership.
• Ensure adherence to patient safety goals and standards,contributing to the overall quality of patient care and clinical practice.
• Follow department-specific procedures and protocols forpharmaceutical handling, ensuring safe medication administration and patientcare practices.

Supports and models behaviors consistent with BillingsClinic's mission, vision, values, code of business conduct and serviceexpectations. Meets all mandatory organizational and departmental requirements.

Maintains competency in all organizational, departmentaland outside agency standards as it relates to the environment, employee,patient safety or job performance.

Performs all other duties as assigned or as needed tomeet the needs of the department/organization.

Minimum Qualifications
Education
• High School or GED
• Graduation from a formal Medical Assistant programaccredited by the Commission on Accreditation of Allied Health EducationPrograms (CAAHEP) or an equivalent program.
• Medical Terminology, Medication History, and New ClinicStaff Class within 6 months and/or prior to testing.

Experience
• Completion of required competency modules
• Additional experience in medical office or clinical settings is preferred.

Certifications and Licenses
• Certified or Registered Medical Assistant (CMA/RMA) at hire

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.