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Director of Medical Staff Services
3 weeks ago
Director of Medical Staff Services
Location: Remote (Florida-based) with regular onsite travel
Our West Region:
- Orlando Health Wiregrass Ranch Hospital - 3000 Wiregrass Ranch Blvd, Wesley Chapel, FL 33543 (Opening Summer of 2026)
- Orlando Health Watson Clinic Lakeland Highlands Hospital - 4000 Lakeland Highlands Road, Lakeland, FL 33812
- Bayfront Health St. Petersburg - 701 6th St S, St. Petersburg, FL 33701
Orlando Health is seeking a dynamic and experienced Director of Medical Staff Services to lead and oversee medical staff operations across three hospitals on Florida's west coast. This remote-based role requires frequent onsite travel to the facilities and monthly meetings in downtown Orlando.
The Director will manage a team of 10 Medical Staff Services professionals across these sites, ensuring alignment across all regions, regulatory compliance, and excellence in credentialing, privileging, and physician relationship management.
Key Responsibilities
- Lead administrative and operational activities of Medical Staff Services across assigned hospitals.
- Ensure regional alignment of medical staff processes and standards.
- Own and lead the Credentialing Committee and related education initiatives.
- Play a key role in Joint Commission surveys and regulatory readiness.
- Foster strong relationships with physicians and medical staff leadership.
- Collaborate with legal counsel and medical affairs to maintain governance documents.
- Oversee investigations, fair hearing processes, and adverse action notifications.
- Ensure data integrity and reporting from credentialing systems.
- Manage departmental staffing, training, performance, and budgeting.
- Bachelor's degree required; Master's degree preferred.
- CPMSM and/or CPCS certification preferred.
- 8-10 years of director level experience is highly preferred.
- Minimum 5 years of experience in hospital administration, credentialing, or medical staff support.
- Proven leadership in workflow systems, reporting, and change management.
- Strong interpersonal and organizational skills with attention to detail.
- Remote with multiple weekly onsite visits to assigned hospitals.
- Monthly in-person meetings in Downtown Orlando.
- Must be able to travel regularly and work flexible hours as needed.
Orlando Health is consistently recognized as one of the Best Places to Work, including winning the Glassdoor Employees' Choice Award for 2025-an honor based entirely on team member feedback. Our culture is built on mutual respect, teamwork, and authenticity, where every team member is empowered to bring their whole self to work. We offer innovative benefits like free education programs, respite rooms, pet therapy, and even discounted meals and food pantries to support our team's well-being.
At Orlando Health, we don't just talk about excellence-we live it. Our commitment to career development, diversity and inclusion, and work-life balance makes us a destination employer for healthcare professionals across Florida and beyond.
