Weekend Warrior Front Desk Member Services Representative

2 days ago

Orange Park, FL, United States Crunch Fitness Full time

Reports to:

Manager

Requirements:

Ability to work Saturdays and/or Sundays are a MUST Can be any combination of opening or closing weekend shift.

Weekday shifts can be added in addition to the weekend coverage

Fluent in English, Spanish a plus

Proficient reading and writing skills

Computer Skills

Friendliness

Great attitude

Special Skills:

Strong customer service skills

Responsibilities:

Membership Sales

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check-in

Answer phones in courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Sell retail products

Schedule member services: tanning, etc

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in the Employee Handbook

Opening and closing duties

Meetings:

Monthly or Weekly Department Meetings Employee Training Meetings

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