Clinical Performance Advisor
2 weeks ago
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
**Competitive Sign On Bonus Available**
Responsibilities:
- Represent SCP Health, patient services, and the Hospital to ensure retention of existing referral sources, grow new referrals and volumes by enhancing client, PCP, Patient and Provider Satisfaction, as well as Quality Case Management, Emergency Department, and other facility relations.
- Support training coordination and orientation process of new office staff, and all patient care providers including, but not limited to, maintaining current orientation packets, obtaining computer access and any facility specific training.
- Participate in physician interviews and coordinate with the Staffing Operations team to ensure applicants meet with the medical directors and tour all facilities of interest.
- Act as a professional representative in dealing with all levels of hospital and staff personnel and promote communication within the hospitalist team and with hospital staff, patients/families, caregivers, administration, nursing staff, referral sources, care management, and SCP Health corporate team members.
- Serve in support of the Medical Director as point person and liaison for the program.
- Ensure accomplishment of organizational and program goals by maintaining and cultivating collaborative relationships with key personnel.
- Monitor onsite performance, operational challenges, and share recommended strategies for improvement and efficiencies to the VP of Clinical Performance Improvement and the Field Operations teams.
- Oversee daily practice operations and support the needs of the program related to physician engagement, facility initiatives and priorities.
- Lead and support daily workflows designed to drive clinical performance initiatives. These include, but not limited to, daily throughput/LOS workflows, MDR attendance, physician/patient rounding, provider education, data analysis and service recovery.
- Recommend and implement improvements to the practice as it relates to KPI's, and Client & Provider Satisfaction as established by both the SCP Health and client teams.
- In collaboration with the SCP Field Operations team, Medical Director, establish and facilitate standing HM Committee meetings between Hospital Administration, designated facility department managers, and SCP Health HM representatives (include ED representatives if contract includes both).
- Facilitate engagement of HM Medical Director(s) to result in meeting participation, provider recruiting and retention.
- Availability by phone or pager for emergencies, patient complaints, high-risk patients or situations and all practice support functions.
- Work with hospital administration to attain the group's key clinical and practice indicators relating to quality, core measures, readmission rates, length of stay, case mix index (CMI), billing/diagnostic coding trends, and daily volume statistics.
- Participate in organizational planning and evaluation of the program in conjunction with Medical Director and Field Operations team with collaborative communication, constructive feedback, problem solving, data analysis, operational reviews.
- Meet regularly and assist Medical Director and Field Operations team in development of clinical protocols, order sets, workflows, best practices, engagement, etc.
- Ensure completion of all site-specific requirements.
- Participate in required corporate meetings, training sessions, organizational pilot programs, and cross coverage as requested.
- Maintain a positive and professional attitude, appearance, and always conduct, and adhere to all HIPAA requirements.
- Support value-based care goals and data/information sharing requirements.
- Additional duties and responsibilities as requested by VP of Clinical Performance Improvement and Field Operations team.
- Business Development: The ability to anticipate the needs of our internal and external partners, make recommendations and be responsive.
- Communication: The ability to effectively and consistently communicate both verbally and in writing in clinical and non-clinical environments.
- Change Capable: The ability to inspire others to navigate and progress through change by providing vision, the why, and feedback mechanisms.
- Critical Thinking: The ability to be proactive; anticipate needs; evaluate incomplete, ambiguous information using good judgement to make decisions.
- Executive Presence: The ability to inspire confidence and be a courageous leader others want to follow. Set a personal example of optimism, poise, partnership, and professionalism.
- Negotiating: Reach consensus through credibility and collaborative partnerships.
- Relationship Building: The ability to create and maintain strong and effective relationships among hospital partners, dyad/triad partners, and team members at all levels (C-Suite, Sound, and Team).
- Teamwork: The ability to collaborate, pull people together into highly effective teams.
- Knowledge of relevant state and federal healthcare regulations.
- Intermediate knowledge of healthcare informatics, including clinical quality measures.
- Experience working in a matrixed organization.
- Understanding of financial and budgeting processes and principles.
- Intermediate Microsoft Office proficiency (i.e., Outlook, Excel, and PowerPoint)
- Bachelor's degree in nursing, or healthcare relevant field required.
- Master's degree, preferred.
- Nursing
- 5+ years' experience as a clinician in an acute healthcare setting.
- 2+ years' experience leading and managing teams and/or processes.
- Direct patient care experience, ICU/EM experience (preferred)
- Case management experience.
- Knowledge of Medicare, Medicaid, and Marketplace lines of business and applicable regulatory requirements.
- 3+ years of clinical quality assurance, data analytics and reporting experience in a managed-care setting.
- Must have critical thinking and healthcare analytics experience.
- Ability to work both independently and as part of a team with minimal supervision.
- Experience with hospital-based and outpatient clinical quality measures, strategies, and reporting.
- Experience with process optimization, problem solving, strategic and analytic skills.
- Experience working with cross-functional teams, organizing, and managing multiple priorities and projects.
- Proficient or advanced skills in Word, Excel, PowerPoint, Outlook, virtual communication platforms, and data warehouse/large data analysis
- Effective oral and written communication skills and proficiency in basic computer skills required.
- Working knowledge of staff development and the educational process, quality improvement, continuous process/performance improvement methodology, preferred.
- Demonstrated ability to plan, coordinate, and evaluate Quality Assurance (QA) and Performance Improvement (PI) activities, preferred.
- Current unrestricted nursing license - BSN preferred.
- RN, required
- Corpus Christie, TX; CHRISTUS Spohn Hospital Corpus Christi - Shoreline
-
Financial Advisor Representative
4 days ago
Corpus Christi, TX, United States Edward Jones Full timeJob Overview This job posting is anticipated to remain open for 30 days, from 17-Nov-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial...
-
Financial Advisor Representative
4 days ago
Corpus Christi, TX, United States Edward Jones Full timeJob Overview This job posting is anticipated to remain open for 30 days, from 17-Nov-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial...
-
Academic Advisor I-II
2 weeks ago
Corpus Christi, TX, United States Texas A&M University - Corpus Christi Full timeJob Title Academic Advisor I-II Agency Texas A&M University - Corpus Christi Department Academic Advising Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately...
-
Academic Advisor I-II
1 week ago
Corpus Christi, TX, United States Texas A&M University - Corpus Christi Full timeJob Title Academic Advisor I-II Agency Texas A&M University - Corpus Christi Department Academic Advising Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately...
-
Academic Advisor I-II
1 week ago
Corpus Christi, TX, United States Texas A&M University - Corpus Christi Full timeJob Title Academic Advisor I-II Agency Texas A&M University - Corpus Christi Department Academic Advising Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately...
-
Academic Advisor I-II
6 days ago
Corpus Christi, TX, United States Texas A&M University - Corpus Christi Full timeJob Title Academic Advisor I-II Agency Texas A&M University - Corpus Christi Department Academic Advising Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately...
-
Academic Advisor I-II
6 days ago
Corpus Christi, TX, United States Texas A&M University - Corpus Christi Full timeJob Title Academic Advisor I-II Agency Texas A&M University - Corpus Christi Department Academic Advising Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately...
-
Corpus Christi, TX, United States WB Liquors & Wine Full timeCustomer Service Representative Celebration Advisor - Store #123 There are tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Always looking for smiling faces and those that are excited to learn and grow with our Team! Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first...
-
Corpus Christi, TX, United States WB Liquors & Wine Full timeCustomer Service Representative Celebration Advisor - Store #123 There are tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Always looking for smiling faces and those that are excited to learn and grow with our Team! Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first...
-
Corpus Christi, TX, United States WB Liquors & Wine Full timeCustomer Service Representative Celebration Advisor - Store #123 There are tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Always looking for smiling faces and those that are excited to learn and grow with our Team! Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first...
