PT Customer Service Leader

1 day ago

Glen Allen, VA, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 345816
Address: USA-VA-Glen Allen-11371 Nuckols Rd
Store Code: Store 02507 Front End (7232437)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\

  • PT Customer Service Leader

    4 days ago

    Ruther Glen, VA, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 465074 Address: USA-VA-Ruther Glen-17501 Jefferson Davis Hwy Store Code: Store 02525 Front End (7232787) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week...

  • Customer Service Associate II

    2 weeks ago

    Glen Allen, VA, United States Dollar Tree Full time

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned...

  • Customer Service Associate

    2 days ago

    Glen Allen, VA, United States Holiday Barn Full time

    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer...

  • Customer Service Associate

    2 weeks ago

    Glen Allen, VA, United States Holiday Barn Full time

    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer...

  • Customer Service Associate

    6 days ago

    Glen Allen, VA, United States Holiday Barn Full time

    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer...

  • Customer Service Associate

    1 week ago

    Glen Allen, VA, United States Holiday Barn Full time

    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer...

  • Customer Service Associate

    4 days ago

    Glen Allen, VA, United States Holiday Barn Full time

    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer...

  • Physical Therapist

    4 days ago

    Glen Allen, VA, United States Aveanna Healthcare LLC Full time

    Physical Therapist PT - Home Health We are excited to announce that Thrive Skilled Pediatric Care has joined forces with Aveanna Healthcare! Our care team and patient population have never been larger. We offer our industry-leading pediatric therapy for kids of all ages in multiple settings. We match our therapists to their patients based on medical...

  • Physical Therapist

    1 week ago

    Glen Allen, VA, United States Aveanna Healthcare LLC Full time

    Physical Therapist (PT) ApplyRefer a FriendBack Job Details Requisition #: 206604 Location: Glen Allen, VA 23060 Category: PT Salary: $88,000.00 - $117,000.00 per year Position Details Physical Therapist PT – Home Health We are excited to announce that Thrive Skilled Pediatric Care has joined forces with Aveanna Healthcare! Our care team and patient...

  • Physical Therapist

    1 week ago

    Glen Allen, VA, United States Aveanna Healthcare LLC Full time

    Physical Therapist (PT) ApplyRefer a FriendBack Job Details Requisition #: 206604 Location: Glen Allen, VA 23060 Category: PT Salary: $88,000.00 - $117,000.00 per year Position Details Physical Therapist PT – Home Health We are excited to announce that Thrive Skilled Pediatric Care has joined forces with Aveanna Healthcare! Our care team and patient...