Temporary Customer Service/Order Entry
7 days ago
Do you have a passion of servicing Customers and thinking critically?
Are you an expert at paying attention to details?
Do you enjoy working in a fast paced Customer focused environment?
If so, you should be at Levata
We are seeking a Customer Service/Order Entry Representative who will work on our Customer Service team. This Customer Service Representative will maximize customer satisfaction by resolving all issues in a timely and professional manner by phone and email.
What You'll Do
- Accurately enter and manage customer orders
- Communicate with customers to resolve issues in a timely, professional manner; ensure appropriate resolution to any outstanding order is completed
- Communicate with Account Executive regarding their customers' accounts
- Process and track RMAs
- Process Customer Credit Requests
- Escalate issues as needed
- High school diploma or equivalent required.
- 2 years' experience in a related field
- Detail oriented
- Strong computer skills
- Strong communication skills
- Comfortability in a Fast-paced environment
- Ability to work independently
We take our guiding values seriously. You should be someone who will:
- take actionYou respond quickly to customers and seek excellence in everything you do.
- build trust. You always act in a customer's best interest and do what you say you will do.
- think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
- make it easy. You find ways to solve problems and bring clarity to complex challenges.
- win together.You are inclusive and collaborate to delight the customer and deliver success together.
Who We Are
Welcome to Levata, a hub of innovation and a community that thrives on values that set us apart. At Levata, we're not just about business; we're about accelerating success, prioritizing quality, and advancing excellence inside out. Dive into a world where action is a way of life, turning customer challenges into potential. At Levata, we believe in taking decisive steps to propel business success. We are doers, creators, and innovators inspired by challenge and change. Our commitment to building trust is unwavering, and we see your potential as our priority.
Apply now and become part of a community that understands that great outcomes are the product of great collaboration. As partners in transformation, we work closely with our customers and teams to deliver extraordinary results. Everything we build, we build together.
Levata is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic. Please see EEO is the Law.
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