Bilingual Insurance Rep

2 weeks ago

San Antonio, TX, United States Cavender Auto Group Full time
Customer Service Representative (CSR) - Cavender Insurance Agency

Location: In-office | San Antonio, TX
Schedule: Monday-Friday, 9:00 AM - 6:00 PM
Compensation: $19.25 per hour + commission opportunities based on retention

About Cavender Insurance Agency

Cavender Insurance Agency, proudly backed by Cavender Auto Group, partners with over 20 carriers to provide customers with the most competitive rates and best coverage options available. We're passionate about delivering a seamless, honest, and customer-first experience - and we're looking for team members who share that same commitment to service excellence.

Position Overview

We're seeking a bilingual (English/Spanish) Customer Service Representative to join our growing team. This role is the heartbeat of our retention and client satisfaction efforts. The CSR ensures policies stay on the books, remarkets renewals proactively, and provides top-notch service to every customer interaction.

If you're tech-savvy, type quickly, stay calm under pressure, and enjoy helping people - this is the perfect opportunity to grow your career in a supportive, fast-paced environment.

Key Responsibilities
  • Retention Focus: Maintain existing book of business by remarketing renewals and addressing rate increases before cancellation.
  • Policy Management: Monitor pending cancellations and non-payments daily, and take proactive steps to retain policies.
  • Customer Support: Handle inbound service calls, emails, and texts from policyholders with professionalism and empathy.
  • Documentation: Log all service activity accurately in our agency management system (NowCerts).
  • Administrative Support: Assist customers with completing e-signs, updating documents, and providing missing information to carriers.
  • Collaboration: Work closely with teammates and management to meet service and retention goals.
Requirements
  • Bilingual - English & Spanish (Required)
  • Typing speed of 40+ WPM (proficiency test may be required)
  • Active Property & Casualty license
  • Strong multitasking skills - able to handle multiple calls, systems, and tasks efficiently
  • Prior insurance service experience preferred; multi-carrier experience is a plus
  • Excellent written and verbal communication skills
  • High attention to detail and commitment to follow-through
Why Join Cavender Insurance?
  • Competitive hourly pay plus commission on retention results
  • Monday-Friday daytime schedule - no weekends
  • In-office environment with strong team culture and leadership support
  • Opportunity for career growth within a rapidly expanding organization
  • A chance to represent a respected name in Texas - Cavender

  • Bilingual Insurance Sales Agent | San Antonio

    6 hours ago

    San Antonio, TX, United States Brightway Insurance Full time

    The Opportunity:Brightway Insurance is hiring a Remote- Bilingual Insurance Sales and Marketing Specialist to join our team in San Antonio, TX. This is a dynamic, sales-focused role where you'll build strong community partnerships, drive business growth, and provide exceptional customer service. You'll assess clients' insurance needs and recommend tailored...

  • Insurance Sales Agent

    2 days ago

    San Antonio, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location HOUSTON STREET - San Antonio, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready...

  • Insurance Sales Agent

    1 week ago

    San Antonio, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location HOUSTON STREET - San Antonio, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready...

  • Insurance Sales Agent

    6 days ago

    San Antonio, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location HOUSTON STREET - San Antonio, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready...

  • Insurance Sales Agent

    6 days ago

    San Antonio, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location HOUSTON STREET - San Antonio, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready...

  • Insurance Sales Agent

    4 hours ago

    San Antonio, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location HOUSTON STREET - San Antonio, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready...

  • Spanish Language Life Insurance Agent

    4 days ago

    San Antonio, TX, United States Pope Insurance Group LLC Full time

    Click Here to Pre-Register for Our Live Hiring Webinar Are you a life insurance agent looking to make a real impact in your community - especially among underserved families who prefer to speak in their native language? At Team Nexa Insurance Solutions, we're on a mission to help more families get the coverage they deserve. To do that, we need bilingual...

  • Spanish Language Life Insurance Agent

    4 hours ago

    San Antonio, TX, United States Pope Insurance Group LLC Full time

    Click Here to Pre-Register for Our Live Hiring Webinar Are you a life insurance agent looking to make a real impact in your community - especially among underserved families who prefer to speak in their native language? At Team Nexa Insurance Solutions, we're on a mission to help more families get the coverage they deserve. To do that, we need bilingual...

  • Insurance Sales Agent

    2 weeks ago

    San Juan, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location SAN JUAN - San Juan, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start...

  • Insurance Sales Agent

    2 weeks ago

    San Angelo, TX, United States A-MAX AUTO INSURANCE MASTER Full time

    Job DetailsJob Location KNICKERBOCKER - San Angelo, TX Position Type Full Time Job Category Sales About A-MAXStart Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready...