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Delivery Ops- Entry level Help Desk
3 weeks ago
Responsibilities:
- Enter all calls into the help desk system
- Use remote desktop applications to troubleshoot or resolve issues
- Escalate issues when needed for prompt problem resolutions
- Shrink wrap software applications and provide asset tracking
- Excellent written and verbal communication skills
- proficiency with helpdesk tools
- MS Office proficiency and anti-virus software
- A+N+ or OEM Vendor Certification preferred
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This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play .
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing
