Director, Clinical Quality and Patient Safety

7 days ago


Manteca, CA, United States Jamie Grayem Full time
Director, Clinical Quality and Patient Safety

225-275K + Signing Bonus + Paid Relocation + Full Benefits + 20% Performance Bonus

The Director, Clinical Quality and Patient Safety provides strategic executive oversight and clinical guidance to a defined Service Area, encompassing multiple acute care facilities. This high-impact role is the accountable leader for the overall development, implementation, and rigorous enforcement of all Clinical Quality Management, Patient Safety, Infection Prevention, and Risk Mitigation programs. This role requires a highly experienced leader dedicated to achieving High Reliability Organization (HRO) status and maintaining continuous regulatory compliance.

Strategic Accountabilities & Essential Functions

I. Regulatory Compliance & Accreditation
  • Regulatory Leadership: Serve as the chief expert and liaison for all regulatory bodies, ensuring continuous readiness and full compliance with Joint Commission (TJC), CMS, and CDPH standards across the service area.
  • Quality Program Management: Direct the development and implementation of all clinical quality and patient safety programs, utilizing Daily Management Systems and data to monitor, analyze, and improve performance.
  • Medical Staff Partnership: Partner with and direct medical staff leadership to manage peer review, practitioner performance review, and professional oversight processes.
II. Patient Safety & Risk Mitigation
  • High Reliability Organization (HRO): Lead and champion the service area's journey toward High Reliability, driving cultural and process changes to minimize risk and medical errors.
  • Risk Mitigation: Define and oversee risk management efforts, utilizing Root Cause Analysis (RCA) and other assessment tools to establish effective corrective action plans for all significant events and near misses.
  • Infection Control: Oversee the Infection Prevention and Control Programs, serving as the primary contact during outbreak management and ensuring compliance related to architectural design and operations.
III. Performance Improvement & Data Analytics
  • Performance Improvement (PI): Utilize advanced PI methodologies (e.g., Lean, Six Sigma) to identify systematic barriers and drive the standardization of evidence-based guidelines across clinical departments.
  • Data Strategy: Oversee the systems for data management, interpreting complex health data analytics and trends to advise executive leadership on long-term strategy and population health needs.
Minimum Qualifications & Mandatory Requirements
Education and Experience
  • Education: Master's degree in Business, Health Care, Public Administration, or a directly related field is Required.
  • Experience: Minimum ten (10) years of experience in clinical or quality settings, with extensive experience in Clinical Quality management.
  • Leadership Experience: Minimum nine (9) years of experience in a leadership role.
Mandatory Certifications (Non-Negotiable)
  • RN (Registered Nurse) license is Required (reflecting the clinical background).
  • CPHQ (Certified Professional in Healthcare Quality) or other equivalent Quality Certification is Required.
  • HRO Training (High Reliability Organization Training) is Required.
  • Must obtain a Professional Healthcare Quality Certificate within 24 months of hire.
Required Skills and Expertise
  • Regulatory: Expertise in managing compliance with Joint Commission (TJC), CMS, and CDPH.
  • Operational: Experience leading teams, High Reliability Experience, and proficiency with Daily Management Systems.
  • Leadership: Demonstrated ability to lead teams, drive organizational change, and provide expert consultation to executive stakeholders.
Preferred Skills
  • Formal Performance Improvement (PI) training or certifications (e.g., Lean, Six Sigma).
  • Strong experience in Business Process Improvement and Health Care Data Analytics.

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