Business Process

2 weeks ago

Springfield, VA, United States Input Technology Solutions Full time

Input Technology Solutions is seeking a Business Process Analyst responsible for creating, documenting, maintaining, developing, and enhancing our client-specific business processes and rules databases, also known as the Knowledgebase (KB). This position provides documentation, analysis, and configuration services to reflect updates for regulatory and acquisition policy, customer-specific business processes, and other enhancements to our solutions.

As a member of an integrated team, the Business Process Analyst also participates in the operation of our Level 1 Help Desk. Overall, this position is responsible for proactively and collaboratively working with our project managers, teams, and other organizational groups in a tactical capacity, evaluating internal and external client requirements, and implementing practical solutions promptly.

Job Duties:

  • Develop and maintain a fundamental understanding of Federal Acquisition Regulation (FAR), policies, and practices. Maintain currency with FAR policies and practices by attending continuing education courses, participating in research assignments, and self-initiated exploration of related publications
  • Develop the skills required to maintain, enhance, and test client agency KBs by gaining a complete understanding of team procedures and toolsets, and through the successful completion of staff training exercises and individual KB assignments (tasks)
  • Perform Knowledgebase configurations, logic, implementation, and business process verification/testing
  • Analyze Regulatory changes and determine their impact on our products
  • Analyze business and user needs, document user requirements, and translate into accurate specifications
  • Achieve proficiency in all our major products, including the AAMS software suite, through internal staffing training, self-guided tutorials, and daily exposure to individual product feature sets
  • Obtain competency in Level I customer support functions and internal helpdesk procedures through call monitoring and participate in helpdesk activities/functions
  • All other duties as assigned
Required Skills:
  • Must have Active TS/SCI with Polygraph ONLY, all others need not apply
  • 2+ years prior work experience
  • Ability to work in a team-oriented environment for a matrixed organization
  • Functional knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to collaborate with internal and external customers
  • Demonstrated analytical capabilities
Desired Skills:
  • Knowledge of the Federal Acquisition lifecycle or commercial contracting
  • Knowledge of Federal financial systems or commercial accounting
  • Experience with Federal government contracting and/or program office organizations
  • Experience with logic structures

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