Auto Claims Specialist

3 days ago

Atlanta, GA, United States Zurich Insurance Group Full time

Zurich is hiring a Claims Specialist to join our dynamic Auto Claims Team. This role offers an incredible opportunity to grow your expertise by interpreting, investigating, and evaluating auto policies and coverage issues while mastering claims handling and industry best practices.

As a Claims Specialist, you will manage auto liability property damage and comparative negligence losses, handling both comprehensive/collision and auto liability property damage claims. You'll take ownership of your assigned claims from start to finish, ensuring they are resolved efficiently and effectively. Additionally, you'll build strong partnerships with customers and brokers, becoming an integral part of Zurich's commitment to delivering exceptional service.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

Candidates for this role should be able to report to one of our North American Claims office locations, including:

  • Atlanta, GA
  • Addison, TX
  • Schaumburg, IL
Basic Qualifications:
  • Bachelor's Degree with 2+ years of experience in Claims or Insurance area
    OR
  • High School Diploma (or equivalent) with 4+ years of experience in Claims or Insurance area
    OR
  • Completion of the Zurich Claims Training Program with 2+ years of experience in Claims or Insurance area
    OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area
AND
  • Experience to include auto property damage claims handling. Understanding of auto insurance policies, coverage, and state regulations.
  • Required adjuster licenses (must obtain and maintain)
  • Customer service experience
  • Knowledge of insurance regulations, markets, and products
Preferred Qualifications:
  • 3+ years of experience handling auto property damage and comprehensive/collision claims
  • Strong understanding of insurance industry terminology
  • Proven analytical and organizational skills
  • Ability to multi-task and adapt in a fast-paced, changing environment
  • Excellent communication and interpersonal skills


At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $48,600.00 - $79,500.00, with short-term incentive bonus eligibility set at 10%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Atlanta, AM - Addison, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-AW1 #LI-ASSOCIATE #LI-HYBRID

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