Customer Service Representative

1 week ago


Roanoke, VA, United States Wise Staffing Full time
Customer Service Representative
Schedule: Monday-Friday, 7:00 AM - 4:30 PM (some flexibility required)
Pay: $15.00-$16.00 per hour (based on experience)

About the Role

We're seeking a detail-oriented and reliable Customer Service Representative to join our team in a fast-paced manufacturing/warehouse environment. This position plays a key role in ensuring our customers receive accurate information, timely updates, and exceptional service from start to finish.

You'll handle a high volume of inbound calls, process orders, and communicate with internal departments to ensure customer satisfaction and smooth operations.

Responsibilities
  • Answer and manage a high volume of incoming calls from customers, vendors, and internal departments.
  • Provide accurate information on orders, shipments, and product details.
  • Enter and update customer orders, changes, and returns in the system.
  • Communicate professionally via phone and email to resolve inquiries and issues.
  • Collaborate with production, shipping, and sales teams to ensure timely delivery and order accuracy.
  • Maintain customer records and document all interactions in the database.
  • Support other administrative and office tasks as needed.
Qualifications
  • 1+ year of customer service experience, preferably in a manufacturing, distribution, or warehouse environment.
  • Strong phone etiquette and ability to manage multiple calls efficiently.
  • Proficient computer skills, including Microsoft Office and data entry systems.
  • Excellent verbal and written communication skills.
  • Detail-oriented, organized, and dependable with strong follow-through.
  • Ability to work in a fast-paced team environment.


  • Roanoke, VA, United States Shentel Full time

    Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for...


  • Roanoke, VA, United States Circle K Stores, Inc. Full time

    Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...


  • Roanoke, VA, United States Circle K Stores, Inc. Full time

    Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...


  • Roanoke, VA, United States U-Haul Full time

    Location: 4426 Melrose Ave NW, Roanoke, Virginia 24017 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Roanoke, VA, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract to Hire: Roanoke, Virginia, US Salary Range: 22.00 - 23.00 | Per Hour Job Code: 366319 End Date: 2026-01-10 Days Left: 25 days, 2 hours left Apply Note: The position is Hybrid ( Hybrid post Training - 1 week from the Office, 1 week from Home ). This position...


  • Roanoke, VA, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract to Hire: Roanoke, Virginia, US Salary Range: 22.00 - 23.00 | Per Hour Job Code: 366319 End Date: 2026-01-10 Days Left: 26 days, 2 hours left Apply Note: The position is Hybrid ( Hybrid post Training - 1 week from the Office, 1 week from Home ). This position...


  • Roanoke, VA, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract to Hire: Roanoke, Virginia, US Salary Range: 22.00 - 23.00 | Per Hour Job Code: 366319 End Date: 2026-01-10 Days Left: 29 days, 3 hours left Apply Note: The position is Hybrid ( Hybrid post Training - 1 week from the Office, 1 week from Home ). This position...


  • Roanoke, VA, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative (Escalations) Contract: Roanoke, Virginia, US Salary Range: 22.00 - 23.00 | Per Hour Job Code: 366306 End Date: 2026-01-14 Days Left: 29 days, 2 hours left Apply Client: Bank/Financial Job Title: Escalation Support Specialist Location: Roanoke, VA 24019 ( Hybrid post) Job...


  • Roanoke, VA, United States Collabera Full time

    Description Home Search Jobs Job Description Escalations Representative/Customer Service Specia Contract: Roanoke, Virginia, US Salary Range: 22.00 - 23.00 | Per Hour Job Code: 366304 End Date: 2026-01-10 Days Left: 29 days, 3 hours left Apply Position Details: Position: Escalations Representative/Customer Service Specialist/Calling Agent Client:...


  • Roanoke, VA, United States Family Dollar Full time

    Family Dollar - 324 24th St Nw [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...