Field Technician

Unison Residential Exterior Cleaning Technician

Unison (a division of Southern Outdoor Restoration)

Full-time | Monday–Friday | Salary: $54,000/ year annualized

Unison is SOR’s residential services division, designed for efficiency, professionalism, and excellent homeowner experience. We deliver high-quality gutter cleaning, soft washing, pressure washing, and seasonal services across partner communities. SOR is headquartered in Raleigh and operates the Charlotte branch from our Center Park Drive, Charlotte warehouse. This role reports to 1392 Center Park Drive.

Thank you for considering joining the Unison team. Learn more at Unison-CS.com and SouthernOR.com.

What We Offer

• Salary: $54,000, weekly pay

• Health, dental, vision

• 401(k) with company match

• PTO and paid holidays

• Reliable weekday schedule

• A high-functioning team with strong systems and clear expectations

• Growth opportunities in training, leadership, and multi-service expertise

Role Summary

This role is a hands-on residential service position. You will execute exterior cleaning services such as dryer vent cleaning and pressure washing, manage your assigned truck and equipment, communicate with homeowners when needed, and support training and service consistency for the division. Ideal candidates are reliable, mechanically capable, and able to work independently in the field while maintaining customer professionalism.

Key Responsibilities:

Service Execution

• Complete assigned residential services with accuracy, care, and efficiency

• Follow safety protocols and Unison service standards

• Maintain a clean, organized, and stocked service truck each day

• Document jobs in company apps with photos, notes, and required details

Equipment and Inventory

• Perform daily equipment checks and basic troubleshooting

• Coordinate maintenance or repairs with management

• Help maintain inventory accuracy and readiness

Training and Support

• Assist in training new or floating technicians on safety, steps, and service quality

• Provide real-time coaching during jobs

• Support service consistency across neighborhoods and partner communities

Customer Interaction

• Communicate professionally when interacting with homeowners

• Provide clear, respectful explanations of work performed when needed

• Represent Unison’s standards of transparency and care

Culture and Compliance

• Follow SOR and Unison safety rules, handbook policies, and operational procedures

• Contribute to a culture of reliability, continuous improvement, and accountability

Requirements

• Monday–Friday availability, arriving reliably each day with strict adherence to punctuality

• Valid driver’s license and acceptable driving record

• Ability to work outdoors in all typical weather

• Ability to lift/pull up to 75 lbs and work at heights within fall-protection limits

• Mechanical aptitude and ability to troubleshoot equipment

• Ability to follow written and verbal safety instructions in English

• Strong communication and professionalism

• Residential or exterior service experience preferred

• Certifications such as pesticide applicator license are a plus, not required

Work Environment

• Field-based role serving residential neighborhoods within our partner communities

• Standard hours: 7:30 AM start; typical finish 4-5 PM depending on route - paid lunch and break periods

Career Path

• Pay growth tied to skill mastery, safety, productivity, and soft skills

• Opportunities to train others and support multi-service operations

• Opportunities to discuss our other service lines (exterior pest control applicator, lawn care chemical applicator)

• Advancement possible as the division grows, based on performance and leadership readiness

SOR is an equal opportunity employer. Applicants must be authorized to work in the U.S.; we cannot sponsor visas. SOR uses E-Verify. Demographic information may be requested for EEO reporting; providing it is voluntary.

We do not accept unsolicited resumes or recruiter outreach. Apply directly.

Department

Operations

Employment Type

Full-Time

Minimum Experience

Mid-level

Compensation

$54,000