1st Shift- Field Support

2 weeks ago

Appleton, WI, United States HCAOA Full time

Responsive recruiter

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Now Hiring: Field Support - 1st Shift

Location: Appleton, Wisconsin
Company: Senior Helpers of Northeast Wisconsin

Lead with Compassion. Grow with Purpose.

At Senior Helpers of Northeast Wisconsin, our work is more than a job-it's meaningful, relationship-driven, and rooted in compassion. As an award-winning leader in in-home senior care, we are committed not only to our clients and families, but also to the caregivers and team members who make everything possible.

We are currently hiring a 1st Shift Field Support professional to join our Appleton team. This role is ideal for someone with a caregiving or healthcare background who is ready to step into a leadership-focused position while staying connected to the field. If you enjoy mentoring others, building relationships, and making a daily impact, this could be the perfect next step in your career.

Position Overview

The Field Support role serves as a critical link between caregivers, clients, and office leadership. You will provide hands-on support in the field, help maintain quality standards, and ensure both caregivers and clients feel supported, confident, and heard.

This is a dynamic role that blends leadership, communication, and compassion-no two days are the same.

Schedule Details
  • 1st Shift Position
  • 8 scheduled hours within the window of 6:00 AM - 6:00 PM
  • Every other weekend required
  • Flexibility within daytime hours to support caregivers and clients as needed
Key Responsibilities
  • Caregiver Support: Provide in-field coaching, mentorship, and encouragement
  • Client Introductions: Attend new client start-of-care visits to ensure smooth transitions
  • Quality Assurance: Conduct check-ins, monitor care plans, and support client satisfaction
  • Training & Mentorship: Assist with caregiver orientation, field training, and skills refreshers
  • Problem-Solving: Step in to provide short-term coverage or support during urgent situations
  • Communication: Act as a liaison between caregivers, clients, and office staff
  • Documentation: Accurately document field visits, training, and follow-ups
  • Compliance: Reinforce company policies, safety standards, and best practices
Qualifications
  • Experience: 2-3 years in caregiving, healthcare, or home care
    (CNA, HHA, or LPN experience preferred)
  • Skills: Strong communication, leadership, and problem-solving abilities
  • Qualities: Compassionate, organized, approachable, and team-oriented
  • Flexibility: Ability to work daytime hours and every other weekend
  • Requirements: Valid driver's license and reliable vehicle
Why You'll Love Working with Senior Helpers ♥
  • Purpose-Driven Work: Make a real difference every day by supporting caregivers and seniors
  • Supportive Leadership: Work with a team that truly values collaboration and communication
  • Growth Opportunities: We believe in promoting from within and developing our leaders
  • Competitive Pay: Compensation based on experience and responsibilities
  • Benefits: PTO, health benefits, and 401(k) with company match
  • Paid Holidays: We observe six paid holidays
    • New Year's Day
    • Memorial Day
    • Fourth of July
    • Labor Day
    • Thanksgiving Day
    • Christmas Day
  • Positive Culture: A workplace built on respect, teamwork, and appreciation

Apply Today - Make an Impact Every Day

If you're ready to grow your career, support caregivers, and help seniors receive exceptional care, we would love to hear from you.

Apply today:

Senior Helpers of Northeast Wisconsin is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and supportive workplace.

Compensation: $18.00 - $20.00 per hour

Our mission is to ensure a better quality of life, for both our clients and their families, by providing dependable and affordable care at a moment's notice. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community. That's why we are Senior Care Only Better.

Would you like a rewarding and gratifying job as a caregiver where you can make a difference in someone's life? We are currently looking for caring, kind, dependable and personable individuals who desire to provide non-medical, in-home care to the elderly.

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