Valet Ramp Captain

6 days ago

St Petersburg, FL, United States Evolution Parking and Guest Services Full time

Job Summary
The Valet Ramp Captain will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff, and overall support to the Guest Service Manager.
Essential Responsibilities

  • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients.
  • Greet guests in a professional and friendly demeanor upon arrival and departure.
  • Ensure valet attendants provide the highest level of customer service.
  • Provide strong leadership and lead by example to enhance the team's performance.
  • Monitor and maintain efficient traffic flow throughout the valet staging area.
  • Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
  • Retrieve and park vehicles in designated areas cautiously.
  • Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform.
  • Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location.
  • Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures.
  • Adhere to site-specific safety and security procedures.
  • Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns.
  • Ensure all keys are properly stowed in the key box.
  • Participate in Crescendo Academy and Crescendo Leadership Developmental Programs.
  • Other duties as assigned.
Minimum Education Required
  • Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Understanding of general business practices including accounting, human resources, and customer service.
Minimum Experience Required
  • Experience in valet parking.
  • Valid US Driver's License.
  • 2+ years in a management position.
  • Experience with HRIS platforms, such as ADP.
  • Experience with Customer Service.
Skills Required
  • Strong customer service and client relationship skills.
  • Excellent oral and written communication skills.
  • Strong technology proficiency.
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
  • Ability to collaborate effectively and work as part of a team.
  • Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#126

  • Ramp Captain

    1 week ago

    St Petersburg, FL, United States Evolution Parking and Guest Services Full time

    Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management,...

  • Shuttle Driver

    23 hours ago

    St Augustine, FL, United States Salt Life Food Shack Full time

    Description: Ahoy, future Captain! Salt Life Food Shack is on the hunt for a fun-loving driver to take the wheel of our brand-new ID Buzz, a six-seater VW that's ready to cruise the streets of A1A and downtown. If you're retired (or just have the soul of a salty sailor), love soaking up the sun, feeling the ocean breeze, and jamming to good tunes while...

  • Shuttle Driver

    7 days ago

    St Augustine, FL, United States Salt Life Food Shack Full time

    Description: Ahoy, future Captain! Salt Life Food Shack is on the hunt for a fun-loving driver to take the wheel of our brand-new ID Buzz, a six-seater VW that's ready to cruise the streets of A1A and downtown. If you're retired (or just have the soul of a salty sailor), love soaking up the sun, feeling the ocean breeze, and jamming to good tunes while...

  • Shuttle Driver

    5 days ago

    St Augustine, FL, United States Salt Life Food Shack Full time

    Description: Ahoy, future Captain! Salt Life Food Shack is on the hunt for a fun-loving driver to take the wheel of our brand-new ID Buzz, a six-seater VW that's ready to cruise the streets of A1A and downtown. If you're retired (or just have the soul of a salty sailor), love soaking up the sun, feeling the ocean breeze, and jamming to good tunes while...

  • Shuttle Driver

    1 day ago

    St Augustine, FL, United States Salt Life Food Shack Full time

    Description: Ahoy, future Captain! Salt Life Food Shack is on the hunt for a fun-loving driver to take the wheel of our brand-new ID Buzz, a six-seater VW that's ready to cruise the streets of A1A and downtown. If you're retired (or just have the soul of a salty sailor), love soaking up the sun, feeling the ocean breeze, and jamming to good tunes while...

  • Valet Ramp Captain

    13 hours ago

    St. Petersburg, Florida, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Valet Ramp Captain will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff, and overall...

  • Logistics Specialist

    4 weeks ago

    St Paul, United States MINNESOTA SPORTS & ENTERTAINMENT Full time

    Were seeking a Logistics Specialist to oversee daily dock operations, including scheduling, traffic flow, and freight handling, while maintaining safety and security protocols. The specialist will also manage service corridor and storage area allocation, ensuring optimal use of space and resources across the complex. Responsibilities/Essential Functions...

  • Logistics Specialist

    4 weeks ago

    St Paul, United States MINNESOTA SPORTS & ENTERTAINMENT Full time

    Were seeking a Logistics Specialist to oversee daily dock operations, including scheduling, traffic flow, and freight handling, while maintaining safety and security protocols. The specialist will also manage service corridor and storage area allocation, ensuring optimal use of space and resources across the complex. Responsibilities/Essential Functions...