Knowledge Manager
7 days ago
Location- Jacksonville, FL
Clearance- TS/SCI
This program requires US Citizenship
Overview:
The Knowledge Manager and SharePoint Developer will provide expertise in Knowledge Management (KM), Information Management (IM), and SharePoint development to support USNAVSOUTH/FOURTHFLT. This role ensures effective information sharing, collaboration, and technology integration to enhance staff operations and mission success in Navy, Joint, Allied, Partner, and Coalition environments.
Key Responsibilities:
- Deliver KM, IM, SharePoint technical, administrative, and web development support within a designated KM space during standard working hours (0730-1600).
- Assist the Commander and staff in developing knowledge value chains and supporting technologies to optimize operations and mission execution.
- Plan, organize, and oversee local analysis of staff procedures, IT toolsets, decision support systems, risk management, and integrated logistics systems (ILS).
- Lead experimentation efforts to enhance command operations and recommend improvements.
- Establish and maintain a robust Knowledge Management program for a Maritime Operations Center and Numbered Fleet Staff.
- Utilize information technology solutions to facilitate knowledge-sharing processes.
- Develop and support Communities of Practice to encourage collaboration and information exchange.
- Implement best practices for collaboration and information management tools.
- Drive the development of knowledge portals and enterprise document management solutions.
- Promote and sustain an effective KM culture within USNAVSOUTH/FOURTHFLT.
- Provide training on KM/IM processes, technologies, and data repositories through various venues, meetings, experiments, exercises, and conferences.
- Participate in at least 25 internal KM-related meetings and 40 external (USFF/SOUTHCOM) meetings, conferences, and workshops annually.
- Execute higher headquarters directives on Records Management.
- Develop and manage internal and external information-sharing processes to enhance operational efficiency.
- Design information management initiatives and content integration strategies to improve knowledge accessibility.
- Administer portals/websites, including internal, external, and collaboration-focused platforms.
- Train staff on content management tools to ensure adoption and best practices.
- Develop technical solutions to enhance information accessibility and align strategies with command guidelines.
- Build, deploy, administer, troubleshoot, and provide ongoing support for SharePoint sites.
- Collaborate with external KM/IM personnel to ensure effective information management and sharing.
- Design, develop, and maintain SharePoint templates, workflows, and web parts using JavaScript, CSS, and HTML.
- Delegate SharePoint content administration roles to appropriate users.
- Oversee the site request process, reviewing submissions and ensuring proper site creation.
- Resolve content creation and publishing issues within SharePoint web properties.
- Monitor SharePoint logs, activities, events, and assets to maintain optimal performance.
- Manage SharePoint user accounts and troubleshoot access issues as needed.
- Technical Expertise: Network, software, and website management experience.
- Leadership & Program Management: Experience supporting military or civilian executive-level staff/offices.
- Knowledge Management: Strong understanding of KM principles and their application in military operations.
- SharePoint Administration & Development:
- Comprehensive knowledge of ASP.NET, HTML, XML, IIS Web Services, and database design.
- Expert proficiency in SharePoint portal administration and content management.
- SQL Server and Windows Server experience.
- Graphic design proficiency using Photoshop and similar applications.
- Strong knowledge of Active Directory, DNS, and networking security principles.
- Familiarity with Web Services and .NET Framework.
- Scripting experience in VBScript and JavaScript.
- IIS Server expertise.
- Database & Web Application Development: Extensive experience in database-driven web development and system administration.
- Military Operations Knowledge: Expert understanding of the Maritime Operations Center concept and the role of a Knowledge Manager.
- Communication & Leadership: Exceptional written and oral communication skills with strong leadership and organizational abilities.
- Special Qualifications: JQO, MSOC, JPME I, JPME II, or MOPC preferred.
- Position Details:
- Pay Rate / Range: $50-58/hr
- Benefits (Regular, Full Time Employees):
- Medical, Dental, and Vision offerings
- Weekly Direct Deposit
- Paid Holidays and Personal Time Off
- 401(k) with match
- Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
- Pre-Paid Legal and Employee Assistance Programs
- Northwest Federal Credit Union Membership
- BB&T @ Work Program
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
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