Social Media Community Manager

5 days ago

New York, NY, United States Solomon Page Full time

We are hiring a Community Manager to join a top beauty company in NYC. This freelance role will run until the end of the year with potential to extend and will be hybrid in their NYC office.

Responsibilities:

  • Forecast and oversee the owned social strategy (calendars, new launch plans, end of month analytics)
  • Act as the social content editor for all owned social content prior to the Director of Digital's review
  • Develop and execute an owned Influencer and advocacy strategies
  • Research, pitch, and lead on brand collaboration efforts and campaigns
  • Create and submit content briefs with Director of Digital
  • Have a sharp attention to detail, spelling, and editing
  • Manage the Sprinklr Account for the brand and allocate the cases to the appropriate party
  • Ideate and write the Instagram content
  • Engage with and source UGC
  • Become fluent in brand's tone of voice
  • Have a sharp attention to detail, spelling, and editing
  • Support brand's digital through trend report across social platforms (Instagram)
  • Attend digital meetings and act as the note taker for the team
  • Proactively research new creators that fit the brand
  • Attend brand trainings, work sessions and meetings to stay up to date with social strategies and best practices
  • Alert critical customer complaints to internal Brand teams and assist with problem solving
  • Provide social content and engagement recommendations based on consumer feedback and trends
  • Stay up to date on new social media platforms, tools, and best practices
  • Follow Brand provided social FAQ documents for launches and key social moments
  • Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer
Required Qualifications:
  • Bachelor's Degree
  • 3-5 years' social media/digital experience in the beauty industry
  • Roll-up-the-sleeves and work mindset
  • Experience in corporate environment
  • High level of organization, attention to detail and positive attitude
  • Excellent time and project management skills
  • Knowledge and experience with major social media platforms required
  • Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team.
  • Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends
  • Report back to internal team to funnel insights into product / experience / content creation strategy
  • Interest in beauty, fashion and/or lifestyle brands
  • Exceptional writing skills
  • Excellent problem-solving ability
  • Proficient in Microsoft applications including PowerPoint, Word and Excel.

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .

Opportunity Awaits. #LI-KS6

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