System Support Specialist

3 days ago

Indianapolis, IN, United States Talascend Full time

Talascend is currently seeking a System Support Specialist for a W-2 contract opportunity with our client in Indianapolis, Indiana.

Overview

The role will focus on process, system support and administration for key applications and IT solutions, providing end user support and ensuring data safeguarding and security measures are adhered to.

Responsibilities

  • Provide end user support to key systems such as SAP ECC, Ivalua, Coupa and DocuSign software applications.
  • Reduce end user queries from global business users by identifying common issues and implementing solutions that encourage self-service support.
  • Work with IT and external partners to ensure all system issues are resolved in a timely manner whilst communicating the status effectively with the business.
  • Identify and lead improvement ideas resulting in working efficiencies.
Qualifications
  • Technical/business degree or equivalent
  • 3 years industry experience in IT or business area
  • Knowledge and experience in Procurement and Supply Chain functions.
  • Excellent knowledge in key systems and one or more of the following areas: Sourcing, Contract Management, Spend Management, Spend Analytics.
  • Excellent IT skills with the ability to manage and interrogate large data sets effectively.
  • Excellent problem management technical skills.
  • Inter-personal skills with an ability to quickly establish effective working relationships across geographical and cultural borders.
  • Resourceful, self-managed, and goal driven with the ability to work effectively in teams.
  • Small to medium size project delivery.


We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

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