Tow Company Dispatcher
4 days ago
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive call from multiple police agency and private properties and make quick decisions to ensure the proper action is taken dispatching the calls out to drivers. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound calls
Collect and document and payments from customers
Prioritize calls dispatched to the drivers
Transmit information to the appropriate person
Monitor status of the drivers
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent data entry skills
Understanding of best practices and procedures for relaying calls to drivers
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize calls
Ability to work well under pressure
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