Assistant Restaurant Manager

1 week ago

Lincoln, NE, United States Wilderness Ridge Country Club Full time
Essential Duties and Responsibilities

  • Assist with daily floor plans, dining room setup, and preparation based on anticipated guest counts.
  • Support reservation management and greet/seat members and guests during peak times.
  • Maintain visibility on the floor to ensure timeliness of service, table touches, and member engagement.
  • Assist with training dining room staff.
  • Ensure staff are in proper uniforms and meet grooming standards.
  • Assist with generating POS reports, daily summaries, and revenue analyses.
  • Help resolve member and guest concerns regarding dining service with professionalism and follow-through.
  • Act as liaison between the front-of-house team and the kitchen to ensure smooth communication.
  • Oversee side-work, closing duties, and cleanliness of dining room and storage areas.
  • Assist with pre-meal meetings, sharing pertinent updates such as reservation counts, menu changes, and special requests.
  • Support inventory control of dining room items (glassware, silverware, linens, equipment, etc.).
  • Ensure compliance with local/state liquor laws and the club’s alcohol service policies.
  • Assist with wine promotions, beverage features, and other revenue-building initiatives.
  • Help monitor labor and supply costs to support budget goals.
  • Serve as opening/closing manager or Manager on Duty when scheduled.
  • Assist with menu updates, printing, and communication of changes to staff.
  • Support and assist the Restaurant Manager with projects, training initiatives, and day-to-day leadership.
  • Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together with team members, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment.
  • Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction.
  • Perform other duties as assigned.
Education/Qualifications/Certifications
  • Minimum of one year of supervisory or lead server experience, preferably in a private club or upscale dining environment.
  • City & State Alcohol Permits.
  • Food Handler Permit.
  • High school diploma or GED required.
  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Strong leadership, communication, and presentation skills.
  • Dedication to exceptional customer service and member/guest satisfaction.
  • Ability to analyze data, solve problems, and oversee multiple priorities under pressure.
  • Professional demeanor, positive attitude, and polished appearance.
  • Ability to generate and analyze operational reports, forecasts, and labor metrics.
  • Ability to train team members on technology tools and ensure compliance with digital workflows.
Working Conditions
  • Ability to stand and walk for extended periods; climb stairs; bend, stoop, kneel, reach, and perform repetitive motions.
  • Ability to push, pull, or lift up to 50 pounds.
  • Must be able to work in a hot, humid, and noisy environment.
  • Availability to work evenings, weekends, holidays, and peak business periods as required.
  • Communicate clearly and professionally in both verbal and written form.
  • Effectively use computers, presentation tools, and other office technology.
  • Visually review contracts, proposals, reports, and event layouts.
  • Occasionally move event-related materials or supplies (typically under 25 lbs).
  • Walk and stand during on-site event execution and inspections.
  • Balance time between office-based administrative work and event oversight.
Machine/Equipment/Tools Used
  • Strong knowledge of point-of-sale (POS) systems.
  • Comfortable using platforms for reservations, communication, scheduling, and inventory management.
  • Standard office equipment including computers, printers, telephones, and related technology.
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
  • Event management software, CRM systems, and marketing tools/platforms.
  • Audio/visual equipment for presentations, meetings, and events.
  • Occasional use of golf carts and other facility-related equipment during event oversight.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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