Security Operations Manager

Security Operations Manager (#62)

Chicago, IL, United States of America

$70,000.00 -$88,000.00

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Overview

Join one of the fastest-growing and largest privately held security companies in the U.S. Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to manage multiple accounts in the Chicago area. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

This position offers a full compensation package of over $88,000 - which includes --

• Base salary* - paid weekly

• Annual performance-based bonus - up to 10% of base salary

• Monthly vehicle allowance

• Mileage paid at current IRS rate

• Full medical, dental, vision, and life insurance coverage

• 401k plan with company match

• Generous PTO

• Tuition assistance

• Salary is DOE

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.

• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.

• Training subordinate supervisors on software systems, procedural guidelines, and company policies and enforcing consistency in policy practice.

• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.

• Carrying out site assist visits and audits in accordance with the Quality Assurance program.

• Coordinating with Regional Manager and Regional Director to establish branch goals and objectives and communicate these with branch staff.

• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor’s degree from a four (4) year college or university and three (3) or more years of related experience and supervision in the security industry.

• Excellent organizational, leadership, communication, and time management skills.

• Ability to qualify and be issued a security officer license in all areas under command.

• Computer literacy in MS Office.

• Valid driver’s license and good driving record.

• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.

May perform other duties as assigned by Management and in coordination with the Branch Manager.

Education Requirements (All)

Bachelor's Degree from 4 year college/universityAssociates Degree

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program

• Dental Insurance Program

• Free Life Insurance

• Disability Insurance

• Paid Time Off & Bereavement Leave

• Paid Holidays

• Direct Deposit or Pay Cards

• Employee Incentives

• Referral Bonuses

• Employee of the Month Award

• Education Reimbursement

• Service Awards

• Employee Involvement Initiatives

• Management Mentoring and Support

• Career Advancement

• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus

This job reports to the Regional Director

This is aFull-Timeposition1st Shift.

Travel is not required

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