Operations and Logistics Specialist

Overview

Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.

Purpose

To travel to the terminals and manage terminal audits, documentation and execution responsibilities consistent with operational audit requirements. Manage the development, coordination and implementation of terminal training and educational programs for all terminal employees, as well as assisting with terminal operations as required.

Responsibilities

• Travel to terminals to perform Terminal Audits and Documentation Audits
• Manage the Terminal Audit program to enhance and evolve the program
• Learn all aspects of Terminal Operations
• Provide temporary coverage for Terminal Managers and Supervisors as required
• Support terminal employee development by identifying training requirements; develop, construct, maintain, and evaluation instructional design; coach trainers; conduct and facilitate training programs including dock employee orientation
• Assist in coordinating and facilitating training programs for Dohrn employees on company policies, programs and equipment
• Participate in developing, designing, and/or coordinating training materials and other related training aids such as films, visual aids, and necessary equipment
• Assist in the evaluation and measurement of training program effectiveness
• Assist in developing process changes, documentation, and communication to employees
• Assist terminals that have staffing needs
• Maintain medical card and driver qualification
• Cover for emergency drivers as needed
• Act as interim Terminal Manager when the need presents itself
• Work on Operational initiatives and special projects as directed
• Extensive Travel Required
• Remain flexible and react to change productively; handle other essential tasks as assigned

Qualifications

• Valid Driver License
• College Degree preferred
• Must be open to future relocation
• Must have command of the English language to communicate effectively with internal and external customers
• Must possess excellent interpersonal, verbal and written communication skills
• Must be proficient in Microsoft Office software products
• Must consent to a 10-year check on work history; Gaps of 30 days or more must be listed and explained; documentation may be requested; Discrepancies may prevent applications from being processed or withdrawal of the job offer
• Supervisory experience preferred
• Problem solver, self-motivated, detail-oriented
• Ability to work in a team as well as individually
• Excellent Customer Service skills
• Professionalism and business acumen
• Must exhibit strong ethics and good judgment
• Must possess Time Management skills

Working Conditions/Physical Demands

• Must have the ability to work in a fast-paced environment
• Travel to regional terminals is required to support operations; job includes some weekend and night hours
• Exposure to dock/warehouse operations, moving equipment, dust, noise, hot & cold seasonable temperature
• Some sedentary work - exerting up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body
• Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; may be occasionally exposed to noise including telephone, office machinery, and conversations of others

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