Business Analyst

1 week ago

Boston, MA, United States Masis Professional Group Full time

The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity.

As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences.

To be successful, you will:

  • Document business requirements with detailed technical specifications
  • Understand process flows and ensure interconnectivity of systems and applications
  • Act as a liaison between Underwriting and other teams and advocate for necessary changes
  • Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
  • Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
  • Support Business owner, Product Manager and peers to align requirements to roadmaps
  • Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
  • Update procedural and processes changes
  • Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
  • Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
  • Work independently and with management on highly visible, divisional/cross-divisional complex products and projects
  • Be sought as a key resource for documentation of unique or complex business problems
  • Drive continuous improvement and efficiencies beyond own scope of responsibility

Required Qualifications:

  • Bachelor's degree
  • 7+ years' experience supporting projects and driving execution of complex technical work
  • Business Analyst experience for Underwriting systems
  • Understanding of Waterfall and Agile processes and documentation
  • Strong requirements documentation skills
  • Ability to drill down from the big picture to process details
  • Ability to think strategically
  • Ability to collaborate across diverse teams and organizations

Preferred Qualifications:

  • Individual who enjoys solving complex problems and improving team processes
  • Lide underwriting knowledge
  • Exposure to customer experience/user experience practices
  • Proven ability to partner with cross-functional teams to design, configure, test, and deploy
  • Demonstrated ability to adapt to changing business priorities
  • Experience with additional requirements tools including JIRA and Confluence

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