Associate Governmental Program Analyst/Analyst II

Are you passionate about advancing equity and strengthening services for Deaf and Hard of Hearing (DHH) Californians? The Office of Deaf Access (ODA) at the California Department of Social Services (CDSS) is seeking an Associate Governmental Program Analyst (AGPA) with strong analytical skills and American Sign Language (ASL) proficiency. This role is ideal for someone who has experience in supporting program coordination, grant/contract oversight, community engagement, and serving as a resource to internal and external partners.

In this position, the AGPA acts as a primary liaison between CDSS and Deaf Access Program (DAP) contractors and grantees. You will support the development and administration of Requests for Proposals/Applications, contracts, grants, budget modifications, and amendments. You will also provide technical assistance to service providers, offering guidance on fiscal management, staffing, organizational structure, and service delivery. The AGPA conducts and documents on-site visits, reviews invoices and quarterly reports, evaluates program performance, and drafts corrective actions or recommendations when needed.

The AGPA also serves as a subject matter expert to other government agencies, community-based organizations, and the general public. You will represent ODA at community events, promote awareness of DHH issues, and support communication access using ASL. ASL bilingual skills are used regularly to collaborate with DAP directors, staff, community programs, and members of the public to ensure culturally and linguistically appropriate engagement.

In addition, the AGPA prepares written and verbal responses to inquiries from legislative offices, government entities, and community organizations. You will develop public education materials, maintain directories of DHH resources, and respond to questions related to deafness and hearing loss. The position also includes analyzing legislation that affects DHH communities or program operations, preparing testimony and budget materials, and contributing to policy and program development. The AGPA may lead or support larger ODA projects and provides administrative back-up in the manager's absence.

This role offers meaningful opportunities to improve statewide access for DHH individuals and to work on initiatives that support independence and equity. Telework may be available in accordance with CDSS policies, with occasional on-site days, meetings, or community event participation.

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Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov For guidance on applying for a state job, visit Three Steps to a State Job .

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You will find additional information about the job in the Duty Statement .

Working Conditions
• This position may be eligible for hybrid telework in accordance with CDSS Telework Policy and business needs.
• Work is performed in a professional office setting with frequent computer use, sitting, and occasional standing or walking.
• Travel may be required for meetings, trainings, and site visits.
• Regular interaction with staff, contractors, community partners, and the public, including individuals who are Deaf or Hard of Hearing.
• Occasional lifting of materials up to 25 pounds.

This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Please note: Regular commute is not compensable.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-502258

Position #(s):
800-044-5393-702

Working Title:
Associate Governmental Program Analyst/Analyst II

Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

The mission of the Office of Deaf Access (ODA) is to develop, enforce and monitor Departmental policy derived from state and federal civil rights laws mandating equal access to departmental employment and public assistance benefits. The ODA has both internal and external programs based on Titles VI and VII of the Federal Civil Rights Act. The ODA is responsible for administrative supervision in the delivery of social services that enable deaf and hard of hearing persons to achieve social and economic independence and to overcome individual problems relating to the adjustment to deafness, communication barriers, personal and home management, vocational goals and effective participation in the mainstream of society.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Special Requirements
Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

A Statement of Qualifications (SOQ) is required to apply for this position. The SOQ serves as a written evaluation of your experience as it relates to the duties of this role. Applications submitted without an SOQ will not be considered.

SOQ Instructions:

• Your SOQ must not exceed three pages.
• Use 12-point Arial font, single-spaced, with 1-inch margins.
• Clearly label each response with the corresponding question number.
• Respond to each question separately.
• Your responses should reflect your experience, skills, and accomplishments as they relate to the AGPA position in the Office of Deaf Access.

SOQ Questions:

1. Describe your experience managing contracts or grants. Include how you monitored performance, reviewed deliverables or invoices, addressed compliance issues, and worked with service providers to resolve challenges.
2. Describe your experience working with Deaf or Hard of Hearing communities. Include examples of how you built relationships, ensured communication access and cultural responsiveness, or used ASL in a professional setting. Discuss any challenges you encountered and how you addressed them while supporting community needs and program goals.
3. Describe a time you prepared a complex analytical document-such as an issue paper, budget proposal, program evaluation, policy analysis, legislative analysis, or other report intended for leadership or external stakeholders. Explain the purpose of the document, the steps you took to develop it, and the outcome.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/1/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services
California Department of Social Services
Attn: Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The following factors will be used to competitively assess applicants. While all applicants are encouraged to apply, proficiency in ASL is strongly preferred due to the program's direct engagement with Deaf and Hard of Hearing (DHH) communities. We encourage you to apply even if you do not meet all of the qualifications below:

• Strong analytical and problem-solving skills, with the ability to work independently and evaluate program data, grants/contracts, policies, and service outcomes.
• Experience supporting or managing contracts or grants, including monitoring performance, reviewing invoices, conducting site visits, or preparing reports.
• Effective communication skills in both English and ASL, with ASL proficiency strongly preferred, including the ability to engage with Deaf and Hard of Hearing individuals, providers, and community partners.
• Excellent written and verbal communication skills, with experience preparing reports, program and policy summaries, legislative or budget materials, or responses to inquiries.
• Ability to represent a program at community events, trainings, outreach activities, or stakeholder meetings while building positive relationships.
• Demonstrated sound judgment, professionalism, and the ability to make timely decisions while maintaining collaborative working relationships.
• Strong organizational skills, with the ability to manage multiple assignments, adapt to changing priorities, and meet deadlines.
• Experience analyzing legislation, regulations, or policies and preparing recommendations or summaries.
• Experience supporting or leading projects, such as developing Requests for Proposals/Requests for Applications, program materials, or coordination efforts.
• Knowledge of, or willingness to learn, CDSS and Office of Deaf Access programs, civil rights requirements, and services for DHH communities.
• Proficiency with Microsoft Office Suite, MS Teams, SharePoint, and other tools used for tracking, collaboration, and reporting.
• Experience working effectively in team environments and contributing to shared problem-solving and program goals.

Benefits
There are many benefits to joining our team The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Spencer Montan
(279) 221-5374
spencer.montan@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:

CalCareers Exam/Assessment Search

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov .

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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