Data Processing Specialist

5 days ago

Sonoma, CA, United States InfoIMAGE Full time

Direct Hires through approved platforms will be considered. No Solicitations or Recruiters.

Direct Emails with candidate resumes will be eliminated. Local Candidates Only.

Must be able to commute into the office located in 94005.

Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not transfer or sponsor applicants for U.S. work authorizations (such as an H-1B visa) for this opportunity.

Summary:

The Data Processing Specialist plays a crucial role in accurately handling data and providing exceptional production support by ensuring timely completion of client requests and internal processes.

Daily Processing

  • Monitors incoming data files using in-house project management software to ensure seamless processing.
  • Acknowledges all incoming data files from clients and/or their vendors, marking them appropriately in the project management software.
  • Reports and escalates any issues with test, unknown, late, or missing data files to the Data Processing Manager or Supervisor.
  • Fulfills daily requests for docket paperwork upon arrival of files from clients, notifying the Production Control Department to initiate production.
  • Processes data for scheduled jobs in print and eStatement production by ensuring the correct files are utilized and configurations are accurate.
  • Validates log files post-processing to ensure overall accuracy and links job dockets with specifications in the tracking software.
  • Conducts thorough quality assurance checks for all jobs before and after processing.
  • Records control totals in the internal database daily.
  • Creates CD, DVD, and PDF archives as directed for client processing.

Production Support

  • Maintains organized customer data files for backup and storage as jobs are completed.
  • Provides regular updates on outstanding jobs and issues to the Data Processing Manager or Supervisor.
  • Communicates all processing discrepancies and issues promptly to the Data Processing Manager or Supervisor.
  • Responds to client and internal communications in a timely manner.

Knowledge, Experience, and Skill Requirements:

Education:

  • Bachelor's Degree preferred or equivalent combination of education, training, and experience.
  • High School Diploma required.

Experience and Skills:

  • Minimum of 2 years of experience in a similar role.
  • Required knowledge of Unix operating systems.
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook).
  • Typing skills of 40+ WPM.
  • Quick learner with the ability to absorb operational instructions effectively.
  • Strong communication skills to convey information clearly and concisely.
  • Detail-oriented with skills in multi-tasking and analytics.
  • Ability to work independently and collaboratively in a team environment.
  • Strong decision-making abilities and willingness to take direction.
  • Able to maintain focus and perform under pressure.

Physical Requirements:

  • Multi-limb coordination and proficient eye-hand coordination.
  • Able to stand, bend, reach, and lift boxes weighing up to 25lbs.
  • Able to sit at a desk, working on computer and phones for an entire workday.
  • Able to thrive in a fast-paced environment while multi-tasking with organization and efficiency.
  • Able to work overtime as required.
  • Must be able to participate in unexpected standby duty on a rotational basis for occasional evening and weekend client support emergencies.

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