Part Time Customer Experience Coordinator

2 weeks ago

Vestavia Hills, AL, United States The TJX Companies , Inc. Full time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned
Who We're Looking For: You.
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience


Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:
5583 Grove Blvd.

Location:
USA Marshalls Store 1227 Birmingham AL

  • Customer Experience Coordinator

    1 week ago

    Vestavia Hills, AL, United States The TJX Companies , Inc. Full time

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • Customer Experience Coordinator

    2 weeks ago

    Vestavia Hills, AL, United States The TJX Companies , Inc. Full time

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • Customer Experience Coordinator

    2 weeks ago

    Vestavia Hills, AL, United States The TJX Companies , Inc. Full time

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • Customer Experience Ambassador

    1 week ago

    Vestavia Hills, AL, United States Crumbl Cookies Full time

    Description HIRING IMMEDIATELY!Customer Experience AmbassadorWHO ARE WE LOOKING FOR? If you are someone who has a passion to serve, is reliable, enjoys baking & likes to learn in a fast-paced environment, then Crumbl Cookies is the place for you! Come be a part of this fast-growing company where we "bring families & friends together over the best box of...

  • Customer Experience Ambassador

    1 week ago

    Vestavia Hills, AL, United States Crumbl Cookies Full time

    Description HIRING IMMEDIATELY!Customer Experience AmbassadorWHO ARE WE LOOKING FOR? If you are someone who has a passion to serve, is reliable, enjoys baking & likes to learn in a fast-paced environment, then Crumbl Cookies is the place for you! Come be a part of this fast-growing company where we "bring families & friends together over the best box of...

  • Front Desk Associate

    1 week ago

    Vestavia Hills, AL, United States Crestview Management, LLC Full time

    Marriott Birmingham is hiring Front Desk Associate - Part Time for Weekends Shifts: 7am - 3:30pm Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Associate Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling...

  • Front Desk Associate

    6 days ago

    Vestavia Hills, AL, United States Crestview Management, LLC Full time

    Marriott Birmingham is hiring Front Desk Associate - Part Time for Weekends Shifts: 7am - 3:30pm Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Associate Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling...

  • Front Desk Associate

    2 weeks ago

    Vestavia Hills, AL, United States Crestview Management, LLC Full time

    Marriott Birmingham is hiring Front Desk Associate - Part Time for Weekends Shifts: 7am - 3:30pm Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Associate Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling...

  • Front Desk Associate

    1 week ago

    Vestavia Hills, AL, United States Crestview Management, LLC Full time

    Marriott Birmingham is hiring Front Desk Associate - Part Time for Weekends Shifts: 7am - 3:30pm Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Associate Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling...

  • Shipping Coordinator

    1 week ago

    Vestavia Hills, AL, United States HealthSouth Full time

    Join us on the heart-warming journey with a team that is a top leader in the rehabilitation industry Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know...