Community Liaison

1 week ago

Warren, OH, United States Capital Health Home Care Full time

We offer a comprehensive Benefit package to Full Time Employees:

  • PTO
  • 401-k with Company match
  • Health Insurances
  • Company Paid Life Insurance
  • Tuition Reimbursement
Capital Health is seeking a full-time Community Liaison to maintain current accounts and open new doors through sales & marketing efforts. Qualified candidate will have either sales & marketing or healthcare experience with a passion for senior care and a desire to make a positive difference in the lives of others including our clients, patients, customers, referral partners and staff.

The candidate we are seeking will be an assertive, ambitious, competitive and out-going diplomat with mature personal skills, a solid work ethic and strong communication skills.

Job Description Summary

Responsible for managing all aspects of agency sales and marketing for designated territory, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating patient's transition to home care.

Essential Job Functions/Responsibilities
  • Establishes and maintains positive working relationships with current and potential referral partners
  • Builds and monitors community, customer, payor and patient perceptions of the agency
  • Maintains comprehensive working knowledge of the agency markets including government agencies, major payor groups, key referral sources, and competitor's market positioning
  • Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections
  • Maintains comprehensive working knowledge in the field of sales & marketing and shares information with appropriate agency personnel
  • Provides strategic sales plan on a quarterly basis
  • Completes 8-10 sales calls daily
  • Completes bedside visits when applicable and facilitates patients transition to home health care
  • Monitors cost-effectiveness of marketing efforts
  • The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description
Position Qualifications
  • Must have sales experience. Preferrably in home health care sales
  • Ability to market assertively and deal tactfully with customers and the community
  • Demonstrates good communications, negotiations, and public relations skills
  • Demonstrates autonomy, organization, flexibility and cooperation in performing job responsibilities
  • Must be dependable and skilled in time management
  • Must be driven to achieve goals and hungry for success

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