Criminal History Records Specialist

Salary : $41,100.80 - $60,174.40 Annually
Location : Des Moines - 50313 - Polk County, IA
Job Type: Full-time
Job Number: 26-01435
Agency: 595 Iowa Department of Public Safety
Opening Date: 12/11/2025
Closing Date: 12/28/2025 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Heather St. Ores (stores@dps.state.ia.us)
To Apply: Applicants are encouraged to attach a cover letter and resume within the NEOGOV application

Job Description

This is not a remote position. Hours are 8:00 A.M. to 4:30 P.M. Monday through Friday at DPS headquarters in Des Moines.

The Iowa Department of Public Safety's Division of Criminal Investigation (DCI) is seeking a Criminal History Records Specialist (Administrative Support Assistant 3 - pay grade 20) within the Criminal History Records Unit.
As a Criminal History Records Specialist, you will be responsible for analyzing, maintaining, and updating Iowa criminal history records in the criminal history records database (CCH).

Organization Background
The Iowa Department of Public Safety (DPS) is a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa.

DPS is comprised of the following divisions:
• Iowa State Patrol
• Iowa Division of Criminal Investigation (DCI)
• Iowa Division of Narcotics Enforcement
• Iowa State Fire Marshal
• Division of Professional Development and Support Services
• Division of Intelligence
• Administrative Services Division

Job Description
The successful candidate will work closely with Iowa law enforcement, the Federal Bureau of Investigation (FBI), court system personnel, and Criminal History Auditors to ensure accurate, complete, and timely criminal history records are maintained. They will be responsible for responding to public and law enforcement inquiries regarding Iowa criminal history records.

The accuracy, completeness, and timeliness of criminal history records has never been as important as it is now.

Responsibilities
• Utilize and cross reference multiple databases to maintain and update Iowa criminal history records
• Communicate with Iowa law enforcement agencies, the FBI, court personnel, and Criminal History Auditors to obtain and verify criminal history data
• Respond to law enforcement and public inquiries about Iowa criminal history records in a professional and confidential manner
• Perform quality control checks to ensure accuracy, completeness, and integrity of Iowa criminal history records
• Assist with data analysis and reporting as needed

Essential Skills
• Strong attention to detail and ability to work well independently as well as part of a team
• Good communication and interpersonal skills
• Ability to prioritize and being comfortable with repetitive tasks

Additional Requirements
- Candidates must successfully pass a comprehensive background investigation conducted by the Iowa Department of Public Safety investigators before a final letter of employment offer is delivered.
E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit
Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

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Additional Qualification Requirements

The candidate must be NCIC certified or become NCIC certified within six months of hire. (Candidates with previous NCIC certification are highly encouraged to apply.)
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?

• Yes
• No

04

Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes
• No

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?

• Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
• I am not a current permanent State of Iowa executive branch employee
• I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Required Question

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