Airport Ramp Agent

1 week ago

Syracuse, NY, United States GAT Airline Ground Support Full time

GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals to join our team at the Syracuse Hancock Airport in Syracuse, NY

The position requires no prior experience and offers:

  • Pay starting at $17.25 per hour
  • Flight Benefits
  • Company-provided uniforms
  • Daily Pay Options
  • Paid Training
  • PTO
  • 401k Matching
  • Opportunities for advancement into leadership and many other positions
  • Retention Bonus
    • Program period is for new hires starting from December 16th, 2025 through January 31st 2026
    • Retention incentive: $500 in 2 - $250 payments
    • $250 paid out on the first pay date after 90 days of continuous employment
    • $250 paid out on the first pay date after 180 days of continuous employment
    • Employee receiving payout must be active at the time of the 90 or 180-day mark
Job Summary

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. Ramp agents have fast-paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is capable of working in stressful situations, under rigid time constraints, and potentially interacting with customers.

Responsibilities for Ramp Agent
  • Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport
  • Maintain on-time connections by guiding aircraft to and from gate positions
  • Protect baggage and other equipment from damage, loss and weather conditions
  • Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders
  • Assist with record-keeping and documentation to ensure correct routing of baggage
  • Adhere to safety guidelines and maintain safe working conditions for yourself and others
  • Communicate with managers and lead agents to manage daily schedules
  • Report equipment problems and breakdowns to facilitate fast repairs
Requirements
  • Must be at least 18 years of age
  • Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
  • High school diploma or equivalent, such as successful completion of a GED
  • Familiarity with basic computer programs to assist with record-keeping and baggage routing
  • Possess a valid driver's license and have a good driving record
  • Pass a physical agility test, depending on the airline
  • Strong teamwork and collaboration skills to help achieve team goals
  • Excellent verbal and written communication skills, such as email and phone
  • Flexible schedule allowing work during nights, weekends, and holidays
  • Adaptability to changing priorities and time management skills

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions based on any protected category. GAT Airline Ground Support is a drug-free workplace and conducts a random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

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