Field Operations Support Coordinator, Sub Contracting
3 days ago
The Service Subcontract Managementteam partners closely with Residential and Commercial Energy Operations to support maintenance and repair of deployed assets in North America including solar, industrial storage, and electric vehicle charging infrastructure. This role is centered on case management and will be expected to closely partner with the operations team as an extension to execute work that needs to be handled by Tesla's External Partners.
The primary role of theField Operations Support Coordinator will be to handle a large volume of cases and manage towards resolution. Prioritizing daily work tasks and being able to multitask are critical skills necessary to succeed.
The role can sit out of Fremont, CA or Henderson, NV.
What You'll Do- Manage multiple cases simultaneously for assigned region
- Follow case management processes, uploading documents, case notes and flow status's
- Find qualified contractors and oversee onboarding process end to end
- Establish long lasting working relationships with external partners. Sound understanding of regional coverage, capabilities, and quality of workmanship
- Review subcontractor deliverables and verify successful completion
- Request quotes and create purchase requests
- Provide progress updates on assigned cases to multiple stakeholders
What You'll Bring
- 3+ years project management or relatable experience in Infrastructure Maintenance, Energy, and/or Sub-Contracting
- Problem solver, self-motivated and proactive in problem solving
- Excellent organizational skills with a focus on efficiency and effectiveness
- High proficiency with Microsoft Windows and Office applications, particularly Microsoft Excel, PowerPoint and Word
- Ability to prioritize and manage multiple projects simultaneously with complex and demanding deadlines
- Exceptional communications, strategic thinking, and interpersonal skills
- Experience working across and successfully influencing multiple internal stakeholders
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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