Lead Exhibition Technical Engineer

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Meow Wolf opens portals of possibility. Come as you are

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.
• Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
• Authentic Compassion:We are "kind punks" - supportive to each other and standing up for what we believe in.
• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description:

Location: Grapevine, TX

Job Summary:

We are looking for a candidate who has a profound understanding of AVL show networks, AVoIP protocols, network controls and the physical topology that makes those systems work. A deep appreciation of automation is imperative for maintaining site flexibility.

Reporting to the Exhibition Manager, The Lead Exhibition Technical Engineer works in a unique immersive arts exhibition managing areas of lighting, sound, video, projections, networking, show power, control, automation, interactive game mechanics, computer art installations, and animatronics. This role is responsible for repairs and preventive maintenance of exhibit technology, along with design and development of enhancements to ensure a robust and consistent guest experience within the exhibition. The Exhibition Technology team is tasked with operating and maintaining the exhibition daily, supporting special events, media events and contributing to new exhibit installations.

Key Responsibilities:

• Provide leadership for the team in best practices, standard operating procedures, safety related work practices as well as build and create the documentation of custom interactive artwork, objects and installations that seam together sensors, micro-controllers, computers, lights, sound, video, and various electromechanical elements that are part of the exhibition.
• This role is charged with coordinating maintenance staff to repair and maintain all show systems at the highest standard of quality and ensuring that documentation for maintenance and inspections are recorded using the Corporate CMMS.
• This individual will carry out installations, repairs, and upgrades on technical show equipment and systems, adhering to electrical codes, regulations, and standards.
• Manage parts inventory and software backups.
• Respond to and resolve any immediately solvable technical problems.
• Responsible for the implementation of the expanding goals of the exhibition, including engaging with the design, creative development, programming, systems engineering, mechanical integration, fabrication, and production of new interactive exhibit elements.
• Assist in training staff on new systems and end user tools.
• Review and document bug reports and tech failure.
• Working collaboratively with all Meow Wolf Staff within the exhibition and sister exhibitions to support team building, knowledge transfer and problem solving techniques.
• Work independently and in partnership with other exhibit teams to keep the exhibition clean, safe and functional.
• Update new media content and programming to exhibit devices and controllers as needed.
• Install, replace, connect, configure, and test any electronic devices, parts, tech equipment, computers, etc. as needed.
• Work with the Facility Maintenance team to solve any AC power problems, or upgrades.
• Observe guest interactions with the exhibition to conceptualize enhancements for the guest experience.
• Design and implementation of guest experience enhancements.
• Document all exhibit as-builts, upgrades and changes.
• Responsible for maintaining processes, procedures and best practices as related to hourly teams, including scheduling, documentation, employee relations, training, coaching and development.
• Foster a team environment focused on collaborative work in the pursuit of meeting exhibition needs within a motivated and engaged team dynamic
• Other duties as assigned.

Required Qualifications

• 3 to 5 years of professional experience in relevant industries, ideally working in Emerging New Media Technologies,
• The ideal candidate should be proficient in redesigning or the rebuilding of systems.
• Candidates should consider themselves an expert with the Q-SYS ecosystem.
• Entertainment Technology, Software Development, Electrical Engineering, or Professional Audiovisual trades.
• Great leadership and communication skills and excellent team building skills.
• You are an extremely organised project manager and process based thinker with a vision for creating robust and consistent systems.
• You will have expertise in areas of electrical systems, data distribution, electronics, micro-controllers, lighting, audio, video, coding and how they work together.
• The ideal candidate for this position holds a minimum of an Associate degree, is a graduate of a Technical Institute,
• Holds relevant Industry Certifications or has equivalent job experience.
• Is competent and proficient in one or more of the following specialties:
  
  • Networked Audio Protocols such as Dante
  • Architectural Lighting Systems - Paradigm & Mosaic/Pharos
  • TouchDesigner, Max/MSP, other Visual Programming Environments
  • Processing, Arduino IDE, C++, Python, other Creative Programming Environments
  • Creative Technology and Physical Computing
  • Network Engineering Principles
  • A basic understanding of cloud based architectures, websockets and API integrations
  • Knowledge of Mosaic control consoles and programming

• Reading and comprehending other people's code; documentation and ability to adjust code.
• Basic knowledge of GitHub and version controlled project management.
• Has strong communication skills and ability to collaborate.
• Has strong ability to self-manage and work collaboratively.
• Has strong organizational and documentation capabilities.
• Is highly detail oriented, meticulous, and organized.

Preferred Qualifications:

• Demonstrated competency troubleshooting and repairing embedded systems that incorporate Arduino, Teensy, and Raspberry Pi.
• Advanced understanding of Max / MSP.
• Advanced understanding of Touch Designer.
• Show Lighting Programming, in particular working with ETC systems.
• Advanced understanding of Network Engineering ; IT infrastructure.
• Adept in programming languages such as Python, C/C++, JavaScript; frameworks like NodeJS, Svelte/React;
• and protocols like OSC, MIDI, TCP/UDP.
• Familiarity with PCBs, logic circuits, schematics, sensors/components, prototyping, and layout.
• Experience with projectors and media servers.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

This job primarily operates in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects
including strobing lights, special effects, smoke machines and small and/or enclosed spaces. Outdoor settings may also be required for special events or as needed for maintenance and troubleshooting. This position may work at heights at times and equipment and training will be provided.

• Moving in different positions to accomplish tasks in various environments including small, enclosed spaces
• Remaining in a stationary position for prolonged periods
• Repeating motions that may include the wrists, hands and/or fingers
• Positioning or moving objects up to 75 pounds
• Use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals
• Use of lead free solder with smoke extraction required
• Use of access equipment such as ladders and aerial work platform
• Safe standards are required for work at heights
• Ability to operate and manipulate power tools, specialty lighting, fog machine, computers, rigging equipment, projectors and all other exhibit technical equipment as needed

Work Schedule:

This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays.

Supervisor Responsibilities:

This position does require supervisory responsibility.

Travel

This position could require minimal travel (

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