Assistant Director of Slot Operations

7 days ago

Dover, NH, United States Revo Casino Full time
Welcome to Revo Casino and Social House

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.

Position Overview

The Assistant Director of Slot Operations is responsible for overseeing slot operations across multiple properties within the region. This role ensures optimal performance, regulatory compliance, and exceptional guest experiences while maximizing profitability. The ideal candidate will bring strong leadership, operational expertise, and a strategic mindset to drive efficiency and innovation in slot operations.

Key Responsibilities
  • Operational Leadership
    • Oversee daily slot operations across assigned properties, ensuring consistency in standards, procedures, and guest service.
    • Monitor slot floor performance, identifying trends, opportunities, and challenges to optimize revenue and player engagement.
    • Partner with property leaders to develop and implement strategies that maximize slot profitability.
  • Team Management & Development
    • Lead, mentor, and support slot managers and supervisory teams at each property.
    • Ensure training programs are implemented to enhance team performance and compliance awareness.
    • Foster a culture of accountability, continuous improvement, and high engagement.
  • Financial & Performance Management
    • Analyze slot revenue, hold percentages, and operating costs, ensuring goals are met or exceeded.
    • Prepare and manage slot department budgets, forecasts, and capital expenditure planning.
    • Collaborate with finance and analytics teams to evaluate performance metrics and recommend enhancements.
  • Regulatory & Compliance
    • Ensure adherence to all gaming regulations, company policies, and internal controls across all properties.
    • Coordinate with compliance and auditing teams to maintain high standards of integrity and accountability.
  • Oversee license renewals, machine certifications, and jurisdictional reporting requirements.
  • Strategic Initiatives & Innovation
    • Stay current with industry trends, emerging technologies, and competitive strategies in slot operations.
    • Lead the evaluation and rollout of new games, machine placements, and floor layouts.
    • Drive innovation in loyalty programs, player engagement tools, and slot floor design.
Qualifications
  • Bachelor's degree in business, Hospitality, or related field (or equivalent experience).
  • 7+ years of progressive slot operations experience, with at least 3 years in a leadership role.
  • Strong knowledge of slot machine operations, gaming regulations, and financial analysis.
  • Proven ability to manage multi-property operations and large teams.
  • Excellent communication, organizational, and problem-solving skills.
  • Proficiency in slot management systems, reporting tools, and Microsoft Office Suite.
  • Must hold a valid driver's license with a clean driving record.


Physical Requirements: Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights.

Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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